Thanks for the detailed request.
When you refer to suppress notifications, I assume you want to turn
off only email, SMS, Voice call and mobile push notifications and
would still like the monitors to show as down in the Reports.
Do you want to do this when there is a network link instability and
server status is flapping? If this is the case, I guess Scheduling a
Maintenance is the best option we have right now.
In future, we have plans to do an "acknowledge
feature" by introducing an "Alarms" tab. In this
option, a Technician can pick an "Alarm" and work on it.
However I have to agree that we did not think through the usecase to
avoid any furthur "alerting" if there is flapping while
the technician is still working on the problem. W
will include this when we take this feature up.