Set up your agents, upload your runbooks, and define your automation actions. Every feature below is built so your team always has a clear resolution path before anyone opens a ticket.
Set up your first agent in minutes and connect it to your monitoring workflows without writing a single line of code. Choose from 700+ prebuilt actions: service restarts, cache purges, notifications, and ticket creation, all ready the moment you start.
Zia Agents investigate, apply your runbooks, and hand your team a clear resolution path the moment an alert fires.
Define your agent's instructions once, and every alert gets the same structured investigation. No guesswork, no missed steps, no two engineers doing it differently.
Upload your troubleshooting docs to Zia Solutions once. Every agent pulls from them during investigations, so your team gets recommendations based on your own procedures, not generic advice.
Connect Zia Agents to Site24x7 IT Automation and let the agent automatically trigger the right remediation action. Your team gets the fix, not the work.
Every agent run shows the thought process with a full trace of the steps followed and the resolution path taken. Post-incident reviews take minutes, and every agent action is fully auditable.
Your investigation runs itself. Your fix arrives ready to execute.
From the moment an alert fires, your runbook is pulled, metrics and logs are checked, and your team receives a structured root cause diagnosis with a clear resolution path.
Experience the power of autonomous agents. Zia agents bring the right fix to you before your team even has time to dig in. Select, confirm, and let the agents handle the rest.
Zia is the AI assistant built into Site24x7. It answers monitoring questions in natural language, surfaces anomalies, and explains root causes without digging through dashboards. Zia Agents takes it further. It acts automatically when an alert fires, investigates it, applies your runbook logic, and hands your team a clear resolution path. No manual work needed.
Yes. Zia Agents integrates with Site24x7 IT Automation, so it can trigger predefined remediation actions as part of its workflow. Restart services, clear caches, notify your on-call engineer. You control which actions run automatically and which require human approval, so your team stays in command of critical changes.
For digital experience monitoring, Zia Agents correlates real user monitoring data with synthetic check results, investigates step-level failures in web transaction monitors, and maps performance issues across locations. It uses the context of the specific monitor that fired the alert, along with your assigned Zia Solutions runbook, to give your team with a structured diagnosis.
Setup takes minutes. You need an active OpenAI integration and a runbook uploaded to Zia Solutions. Create your first agent and point it at a monitor. The next time that the monitor fires an alert, the agent investigates automatically. Most teams have their first agent running within an hour.
Your current alerts tell you something is wrong. Zia Agents tells you what is wrong, why it happened, and what to do about it. Instead of opening a ticket and starting a manual investigation, your team gets a structured diagnosis the moment the alert fires.
Yes. Zia Agents work with your existing website monitors, web transaction monitors, and real user monitoring in Site24x7. No reconfiguration needed. You create an agent, point it at an existing monitor, and it starts working on the next alert that fires.
Most of your mean time to resolution (MTTR) is lost to manual investigation. Digging through metrics, checking recent changes, and reading runbooks. Zia Agents compress that to seconds. It investigates the alert, checks your runbook, and surfaces a resolution path before your engineer opens the alert. Your team fixes instead of finds.
Set up Zia Agents in minutes and watch it investigate your first alert, apply your runbooks, and automatically surface a clear resolution path.
