Why is Site24x7 a better alternative to Thoughtdata?

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Awards and recognitions

Why choose Site24x7?

Strong core features backed with AIOps

Cut down on silos and monitor your entire IT environment from end to end with Site24x7's capabilities. With features like anomaly detection, instant alerts, forecasts, and intelligent reports, Site24x7 ensures your services are ready and available for your customers and that you have a fail-proof plan to mitigate downtime. Save your IT team time and manual effort by configuring automatic incident remediation using IT automation.

On-the-go monitoring using Android and iOS devices

You can receive instant alerts and stay informed about your IT environment effortlessly from anywhere, anytime, through Android and iOS mobile apps. The user-friendly mobile, tablet, and TV apps let you access dashboards, monitor reports, and quickly troubleshoot issues.

Integration with third-party tools

Site24x7 integrates with common third-party collaboration, IT service management, analytics, and workflow tools to streamline alerting and send notifications through tools your organization uses. New tools are added frequently based on customer requests.

Comprehensive support

Site24x7's support team can be easily reached via email, phone call, SMS, and community forums. You can also explore our community forum, help documentation, and comprehensive knowledge base with articles, user guides, and FAQs covering a wide range of topics for immediate assistance.

Seamless observability

Our comprehensive observability tool caters to your neo-observable needs by collating and visualizing all your metrics, traces, and logs in a holistic view. You can also strategize and optimize your infrastructure better without compromising on your organization's goals. Level up your infrastructure operations with just a few clicks. Site24x7 is extremely user-friendly; you'll be all set in just a minute!

One-stop shop for your IT monitoring needs

As part of ManageEngine's comprehensive suite of IT management products, Site24x7 serves as a centralized hub for various IT management needs, including IT service management, unified endpoint management, and security information and event management. Furthermore, being a division of Zoho, ManageEngine's Site24x7 is committed to continuous research and development and a customer-centric approach.

Site24x7 vs. Thoughtdata

Services Offered Site24x7 Thoughtdata
Legacy, Modern, and Hybrid Infrastrcuture Monitoring
OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD
80+ performance metrics
Dell iDRAC, HP iLO, and HP UX Monitoring
Out-of-the-box Monitoring
Microsoft Applications Monitoring
(only supports IIS, SQL, and Hyper-V)
Cron Monitoring
Hadoop Monitoring
SMART Disk Monitoring
Integration (Plugins)
Custom Plugins
Network Monitoring
Network Discovery
(SNMP, ICMP, and CIDR)
SNMP v1-3 Support
Automatic Layer 2/ Layer 3 Network and Topology Maps
(Layer 2-7)
Support for Devices like Routers, Switches, Firewalls, and Printers
Device Templates
(Over 11,000 device templates from 450+ vendors)
SNMP Traps for Instant Alerts
Firmware Vulnerability Dashboard
Network Traffic (NetFlow) Monitoring
(Supports NetFlow, sFlow, J-Flow, CFlow, IPFIX, NetStream, and AppFlow. Analyzes top applications and conversations by source and destination using the application and DSCP templates.)

Network Configuration Management
(Yes out-of-the-box)
Virtualization Monitoring
VMware Monitoring
(Monitors VMware clusters, vCenter, ESX/ESXi hosts, VMs, datastores, resource pools, snapshots, and hardware sensors)
Nutanix Monitoring
(Monitors Nutanix clusters, hosts, and VMs)
Hyper-V Monitoring
Container Monitoring
Docker Monitoring
Kubernetes Monitoring
Multi-Cloud Monitoring
AWS monitoring
Azure Monitoring
GCP Monitoring
Guidance Reports for Cloud Platforms
Cloud cost management
Log Management
Collect Log Data from Multiple Servers
Consolidate Logs across Servers
Out-of-the-box Support for Common Applications—MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs
Query-based Searching
Query-based Alerts
Internet Services and End User Experience Monitoring
Website Monitoring
Synthetic Monitoring (Browser)
REST API Monitoring
Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket
Monitoring from global locations
Security Monitoring
(Only SSL)
Real User Monitoring (RUM)
Application Performance Monitoring
Java, .Net, PHP, Ruby, Python, and Node.js
Service Maps
Mobile monitoring for Flutter App
Thread Dump Analysis
Critical Application Perfomance Monitoring Features
Distributed Tracing
Remote Monitoring
Internal Network
VPN Monitoring
VoIP Monitoring
VDI Monitoring
Microsoft Office 365 Monitoring
(Out-of-the-box)
Platform Features
Support for Monitor Grouping and Management
Free Tools
Threshold based Alerting
SLA Management & Reporting
IT Automation
Multi-User Login
(Not enough data to confirm)
Customizable Dashboards
For MSPs
Multi-tenancy
White Labeling
Single Invoice
Data Isolation between Customers
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership
AIOps
Anomaly Detection
Dynamic Thresholds for Anomaly Detection
Forecasting
Outlier Detection in Capacity Planning
Alerts
Voice Call, SMS, and Mobile App Notifications
(App notification, emails only)
Alarm Management
Mobile App
Android and iOS Apps
Third-party Integrations
Microsoft Teams
Slack, Webhooks, ServiceNow, Jira, PagerDuty, Zendesk, ConnectWise, Telegram, Zapier, Moogsoft, Zoho Desk and Cliq, Freshservice, ManageEngine Service Desk Plus, and AlarmsOne
Secure Login Features
SSO Capability
(Not enough data to confirm)
Biometrics Authentication
(Not enough data to confirm)
Two-factor Authentication
(Not enough data to confirm)
Okta login support
(Not enough data to confirm)
Active Directory Integration
(Not enough data to confirm)
Support Options
Phone
Chat
E-mail
Documentation
Community
Pricing
Pricing Starts at USD 42/month (paid annually) No transparent pricing
Free Trial No explicit information
Free Training No explicit information
This comparison was updated on October 18, 2024. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

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