Why is Site24x7 a better alternative to Thoughtdata?

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Awards and recognitions

Database Monitoring

Database Monitoring

Log Management

Log Management

Observability Solution

Observability Solution

IT Alerting

IT Alerting

AIOps

AIOps

Why choose Site24x7?

Strong core features backed with AIOps

Cut down on silos and monitor your entire IT environment from end to end with Site24x7's capabilities. With features like anomaly detection, instant alerts, forecasts, and intelligent reports, Site24x7 ensures your services are ready and available for your customers and that you have a fail-proof plan to mitigate downtime. Save your IT team time and manual effort by configuring automatic incident remediation using IT automation.

On-the-go monitoring using Android and iOS devices

You can receive instant alerts and stay informed about your IT environment effortlessly from anywhere, anytime, through Android and iOS mobile apps. The user-friendly mobile, tablet, and TV apps let you access dashboards, monitor reports, and quickly troubleshoot issues.

Integration with third-party tools

Site24x7 integrates with common third-party collaboration, IT service management, analytics, and workflow tools to streamline alerting and send notifications through tools your organization uses. New tools are added frequently based on customer requests.

Comprehensive support

Site24x7's support team can be easily reached via email, phone call, SMS, and community forums. You can also explore our community forum, help documentation, and comprehensive knowledge base with articles, user guides, and FAQs covering a wide range of topics for immediate assistance.

Seamless observability

Our comprehensive observability tool caters to your neo-observable needs by collating and visualizing all your metrics, traces, and logs in a holistic view. You can also strategize and optimize your infrastructure better without compromising on your organization's goals. Level up your infrastructure operations with just a few clicks. Site24x7 is extremely user-friendly; you'll be all set in just a minute!

One-stop shop for your IT monitoring needs

As part of ManageEngine's comprehensive suite of IT management products, Site24x7 serves as a centralized hub for various IT management needs, including IT service management, unified endpoint management, and security information and event management. Furthermore, being a division of Zoho, ManageEngine's Site24x7 is committed to continuous research and development and a customer-centric approach.

Site24x7 vs. Thoughtdata

Services Offered Site24x7 Thoughtdata
Legacy, Modern, and Hybrid Infrastrcuture Monitoring
OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD greycheckmark circled
80+ performance metrics
greycheckmark circled
Dell iDRAC, HP iLO, and HP UX Monitoring greycheckmark circled greycheckmark circled
Out-of-the-box Monitoring greycheckmark circled greycheckmark circled
Microsoft Applications Monitoring greycheckmark circled greycheckmark circled
(only supports IIS, SQL, and Hyper-V)
Cron Monitoring greycheckmark circled greyclose circled
Hadoop Monitoring greycheckmark circled greyclose circled
SMART Disk Monitoring greycheckmark circled greyclose circled
Integration (Plugins) greycheckmark circled greycheckmark circled
Custom Plugins greycheckmark circled greycheckmark circled
Network Monitoring
Network Discovery greycheckmark circled
(SNMP, ICMP, and CIDR)
greycheckmark circled
SNMP v1-3 Support greycheckmark circled greycheckmark circled
Automatic Layer 2/ Layer 3 Network and Topology Maps greycheckmark circled greycheckmark circled
(Layer 2-7)
Support for Devices like Routers, Switches, Firewalls, and Printers greycheckmark circled greycheckmark circled
Device Templates greycheckmark circled
(Over 11,000 device templates from 450+ vendors)
greyclose circled
SNMP Traps for Instant Alerts greycheckmark circled greyclose circled
Firmware Vulnerability Dashboard greycheckmark circled greyclose circled
Network Traffic (NetFlow) Monitoring greycheckmark circled
(Supports NetFlow, sFlow, J-Flow, CFlow, IPFIX, NetStream, and AppFlow. Analyzes top applications and conversations by source and destination using the application and DSCP templates.)
greycheckmark circled
Network Configuration Management greycheckmark circled
(Yes out-of-the-box)
greycheckmark circled
Virtualization Monitoring
VMware Monitoring greycheckmark circled
(Monitors VMware clusters, vCenter, ESX/ESXi hosts, VMs, datastores, resource pools, snapshots, and hardware sensors)
greycheckmark circled
Nutanix Monitoring greycheckmark circled
(Monitors Nutanix clusters, hosts, and VMs)
greycheckmark circled
Hyper-V Monitoring greycheckmark circled greycheckmark circled
Container Monitoring
Docker Monitoring greycheckmark circled greycheckmark circled
Kubernetes Monitoring greycheckmark circled greycheckmark circled
Multi-Cloud Monitoring
AWS monitoring greycheckmark circled greycheckmark circled
Azure Monitoring greycheckmark circled greycheckmark circled
GCP Monitoring greycheckmark circled greycheckmark circled
Guidance Reports for Cloud Platforms greycheckmark circled greyclose circled
Cloud cost management greycheckmark circled greyclose circled
Log Management
Collect Log Data from Multiple Servers greycheckmark circled greycheckmark circled
Consolidate Logs across Servers greycheckmark circled greycheckmark circled
Out-of-the-box Support for Common Applications—MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs greycheckmark circled greycheckmark circled
Query-based Searching greycheckmark circled greyclose circled
Query-based Alerts greycheckmark circled greyclose circled
Internet Services and End User Experience Monitoring
Website Monitoring greycheckmark circled greycheckmark circled
Synthetic Monitoring (Browser) greycheckmark circled greyclose circled
REST API Monitoring greycheckmark circled greycheckmark circled
Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket greycheckmark circled greyclose circled
Monitoring from global locations greycheckmark circled greycheckmark circled
Security Monitoring greycheckmark circled greycheckmark circled
(Only SSL)
Real User Monitoring (RUM) greycheckmark circled greycheckmark circled
Application Performance Monitoring
Java, .Net, PHP, Ruby, Python, and Node.js greycheckmark circled greycheckmark circled
Service Maps greycheckmark circled greycheckmark circled
Mobile monitoring for Flutter App greycheckmark circled greyclose circled
Thread Dump Analysis greycheckmark circled greycheckmark circled
Critical Application Perfomance Monitoring Features greycheckmark circled greycheckmark circled
Distributed Tracing greycheckmark circled greycheckmark circled
Remote Monitoring
Internal Network greycheckmark circled greycheckmark circled
VPN Monitoring greycheckmark circled greycheckmark circled
VoIP Monitoring greycheckmark circled greycheckmark circled
VDI Monitoring greycheckmark circled greyclose circled
Microsoft Office 365 Monitoring greycheckmark circled
(Out-of-the-box)
greycheckmark circled
Platform Features
Support for Monitor Grouping and Management greycheckmark circled greycheckmark circled
Free Tools greycheckmark circled greyclose circled
Threshold based Alerting greycheckmark circled greycheckmark circled
SLA Management & Reporting greycheckmark circled greycheckmark circled
IT Automation greycheckmark circled greycheckmark circled
Multi-User Login greycheckmark circled not enough data icon
(Not enough data to confirm)
Customizable Dashboards greycheckmark circled greycheckmark circled
For MSPs
Multi-tenancy greycheckmark circled greyclose circled
White Labeling greycheckmark circled greyclose circled
Single Invoice greycheckmark circled greycheckmark circled
Data Isolation between Customers greycheckmark circled greyclose circled
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership greycheckmark circled greyclose circled
AIOps
Anomaly Detection greycheckmark circled greycheckmark circled
Dynamic Thresholds for Anomaly Detection greycheckmark circled greycheckmark circled
Forecasting greycheckmark circled greycheckmark circled
Outlier Detection in Capacity Planning greycheckmark circled greycheckmark circled
Alerts
Voice Call, SMS, and Mobile App Notifications greycheckmark circled greycheckmark circled
(App notification, emails only)
Alarm Management greycheckmark circled greyclose circled
Mobile App
Android and iOS Apps greycheckmark circled greyclose circled
Third-party Integrations
Microsoft Teams greycheckmark circled greycheckmark circled
Slack, Webhooks, ServiceNow, Jira, PagerDuty, Zendesk, ConnectWise, Telegram, Zapier, Moogsoft, Zoho Desk and Cliq, Freshservice, ManageEngine Service Desk Plus, and AlarmsOne greycheckmark circled greyclose circled
Secure Login Features
SSO Capability greycheckmark circled not enough data icon
(Not enough data to confirm)
Biometrics Authentication greycheckmark circled not enough data icon
(Not enough data to confirm)
Two-factor Authentication greycheckmark circled not enough data icon
(Not enough data to confirm)
Okta login support greycheckmark circled not enough data icon
(Not enough data to confirm)
Active Directory Integration greycheckmark circled not enough data icon
(Not enough data to confirm)
Support Options
Phone greycheckmark circled greycheckmark circled
Chat greycheckmark circled greycheckmark circled
E-mail greycheckmark circled greycheckmark circled
Documentation greycheckmark circled greyclose circled
Community greycheckmark circled greyclose circled
Pricing
Pricing Starts at USD 42/month (paid annually) No transparent pricing
Free Trial greycheckmark circled No explicit information
Free Training greycheckmark circled No explicit information
This comparison was updated on October 18, 2024. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

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