Fault Management for Next-Generation Networks

Fault management is the process of detecting, isolating, and resolving network problems in real-time. Stay updated on the state and performance of your networks, and avoid errors and outages. With mobile apps and instant alerts, quickly identify and execute corrective actions to minimize downtime and build fault-tolerant networks.

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Discover all devices at ease

Discover network devices from any vendor—including Cisco, Adtran, HP, and Fortinet—and simply add them for monitoring. We also provide thousands of SNMP device templates for auto-association along with performance metrics, avoiding the need to manually configure attributes.

SNMP Performance Counters for proactive monitoring

Processed trap alerts for unprecedented issues

Configure network devices to send SNMP traps to Site24x7, and receive processed trap messages and alert notifications for any trap defined in your SNMP MIB. You can view traps from multiple devices and locations in one place. Correlate different trap messages with device performance for deep insights.

SNMP traps

Health, performance, and fault management

Obtain a glimpse of your network hierarchy, connections, and their statuses directly from network topology and layer 2 maps. Also, view top devices based on response time and packet loss; and top interfaces based on traffic, bandwidth utilization, errors, and discards from the network health dashboard.

Health and performance management made simple with network maps

Network performance reports

Use the health trend report to keep yourself updated on your network's health trend over a period and the performance report to check network performance. Also, the top N network devices by response time and packet loss reports allow you to analyze critical attributes. You can also use inventory reports or create custom reports based on your needs.


Notify on-call operators

Receive alerts about network activity from your choice of email, SMS, phone call, or push notifications to notify on-call operators. And with so many monitoring tools available, you can receive alerts on integrated applications, including ManageEngine's Alarms One and ServiceDesk Plus, as well as third-party applications like Microsoft Teams, Slack, PagerDuty, and Jira.