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Discover why IT teams prefer Site24x7 as a unified observability solution

Gain complete visibility across your network, infrastructure, applications, and websites—without any blind spots. Site24x7 goes beyond technical metrics by combining deep monitoring capabilities with real user experience insights, delivering the context that conventional IT operations management (ITOM) tools typically overlook.

Powerful network monitoring

Manage complex, multi-vendor networks with Site24x7’s all-in-one platform that unifies availability, performance, traffic, and configuration monitoring while embedding compliance, automation, and vulnerability detection. Track WAN and VoIP performance with precision, streamline IP address management, and gain real-time visibility into SDN and SD-WAN environments.

Full-stack infrastructure and application monitoring

Site24x7’s built-in capabilities give you unified insights across hybrid, cloud-native, and on-premises workloads, including containers, VMs, and network devices. Beyond infrastructure, Site24x7 also monitors the health and performance of applications—whether they are built with .NET, Java, Node.js, Ruby, Python, or PHP—along with OTel support, delivering true end-to-end visibility

Comprehensive digital experience monitoring

Site24x7 offers robust digital experience monitoring that goes beyond basic uptime checks. With built-in capabilities like Real User Monitoring (RUM), Synthetic Monitoring, and Web Page Speed Insights, you can proactively track how end users experience your applications across geographies, devices, and networks. From frontend load times to backend service performance, Site24x7 provides actionable insights to optimize user journeys and ensure seamless digital experiences.

One-stop shop for your IT monitoring needs

Site24x7—part of ManageEngine's IT management suite—offers a centralized platform for IT monitoring, spanning service management, endpoint management, and security. Backed by continuous R&D and a customer-first approach, it’s built to support evolving IT demands.

Note

NETSCOUT uses deep packet inspection (DPI) to monitor IT performance by analyzing network traffic directly; unlike Site24x7, which relies on On-Premise Poller, a probe for data collection. To collect and process this traffic, NETSCOUT deploys purpose-built hardware appliances such as InfiniStreamNG, Packet Flow Switches (PFS), and nGenius Collectors.

While a comparison with Site24x7 is possible, the approaches they take to monitoring are fundamentally different.

Better features. Better returns.

See how Site24x7 not only outperforms competitors in features but also delivers measurable business value.
Service offered ManageEngine Site24x7 NETSCOUT
Network Monitoring
Network Discovery via SNMP and ICMP yes
(SNMP, ICMP, and CIDR)
yes
SNMP v1-3 Support yes yes
Support for Devices like Routers, Switches, Firewalls, and Printers yes yes
Only collects data from routers and switches
Device Templates yes
(Over 11000 devices from 450+ vendors supported)
no
Custom SNMP Monitoring yes no
SNMP Traps for Instant Alerts yes yes
By integrating with Tivoli® Netcool®/OMNIbus
Layer 2/Layer 3 and Topology Maps yes yes
Infrastructure Details yes yes
Network Traffic Monitoring (NetFlow) yes
(Supports NetFlow, sFlow, J-Flow, CFlow, IPFIX, NetStream, and AppFlow. Analyzes top applications and conversations by source and destination using the application and DSCP templates.)
yes
Possible by flow-enabled devices via nGenius collectors
Bandwidth Monitoring yes yes
Only collects data from flow-enabled routers and switches and requires nGenius collector device
Network Configuration Management (NCM) yes no
Firmware Vulnerability Management yes no
Network Configuration Compliance yes no
Interfaces Monitoring for Traffic and Errors Discards yes yes
Only collects data from flow-enabled routers and switches and requires nGenius collector device
Cisco Meraki Monitoring yes no
Cisco WLC Monitoring yes no
Cisco ACI Monitoring yes yes
Meraki Maps yes no
VPN Monitoring yes yes
VoIP Monitoring yes yes
WAN Monitoring yes yes
IP Address Management (IPAM) yes no
Infrastructure Monitoring
OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD yes
(80+ performance metrics)
no
Dell iDRAC, HP iLO, and HP UX Monitoring yes no
Microsoft Applications Monitoring yes yes
Office 365 monitoring
Database Monitoring yes
(Microsoft SQL, MySQL, PostgreSQL, MySQL NDB Cluster, Amazon RDS for MySQL, Amazon Aurora MySQL, Amazon RDS for PostgreSQL, Amazon Aurora PostgreSQL and Microsoft SQL Insight)
yes
Cron Monitoring yes no
Hadoop Monitoring yes no
SMART Disk Monitoring yes no
Services and Process Monitoring yes no
Integration (Plugins) yes no
Custom Plugins yes no
Multi-Cloud Monitoring
AWS Monitoring yes yes
Azure Monitoring yes yes
GCP Monitoring yes yes
OCI Monitoring yes yes
Guidance Reports for Cloud Platforms yes
(Via ManageEngine CloudSpend)
no
Cloud Cost Management yes
(Via ManageEngine CloudSpend)
no
Virtualization Monitoring
VMware Monitoring yes yes
Nutanix Monitoring yes no
Hyper-V Monitoring yes no
Container Monitoring
Kubernetes Monitoring yes yes
Docker Monitoring yes yes
Website Monitoring
Website Monitoring yes no
Synthetic Monitoring (Browser) yes yes
Webpage Speed (Browser) Monitoring yes no
REST API Transaction Monitoring yes no
DNS Server Monitoring yes no
Ping Monitoring yes no
Port Monitoring yes no
SOAP Services Monitoring yes no
WebSocket Monitoring yes no
NTP Monitoring yes no
FTP Server and Transfer Monitoring yes no
Mail Delivery Monitoring yes no
Global Monitoring Locations yes
(130)
no
Configurable Polling Frequency yes no
ISP Latency Monitoring yes no
Mobile Network Monitoring yes no
Security Monitoring
SSL/TLS Certificate Monitoring yes yes
Website Defacement Monitoring yes no
Real-time Blocklist (RBL) Check yes no
Brand Reputation Monitoring yes no
Domain Expiry Monitoring yes no
Application Performance Monitoring
OpenTelemetry Integration yes no
Java, .Net, PHP, Ruby, Python, and Node.js yes no
Service Maps yes yes
Mobile Application Monitoring yes
(Android, iOS, React Native, Flutter)
no
Thread Dump Analysis yes no
Critical Application Perfomance Monitoring Features yes no
Distributed Tracing yes no
Memory Leak Detection yes no
Key Transactions Tracking yes no
Milestone Marker yes no
Real User Monitoring (RUM)
Real-time Performance Monitoring yes no
User Sessions and Segmentation yes no
Web Vitals and Waterfall Analysis yes no
Sourcemap for JavaScript yes no
Session Replay yes no
Log Management
Query-based Searching yes no
Saved Searches yes no
Alerts yes no
Pre-defined Dashboards yes no
Longer Retention yes no
Cluster Messages based on Pattern Similarity yes no
Link between Log Types yes no
Regex-based Search no no
Default Application Log Discovery yes no
Cloud Logs yes no
Remote File Monitoring yes no
Custom Log Collection yes no
Search and Visualizations yes no
Multiple Log Pattern yes no
Live Tail no no
Platform Features
Support for Monitor Grouping and Management yes no
Free Tools yes no
Maintenance Period yes no
Resource Organisation using Tags yes no
Setting Monitor Dependencies yes no
Threshold based Alerting yes no
Configuration Rules for Automatic Association of Properties yes no
Out-of-the-Box Reports yes no
Email Reports yes no
SLA Management and Reporting yes yes
IT Automation yes no
Multi-User Login yes yes
Customizable Dashboards yes yes
Terraform Support yes no
APIs yes yes
Role-based Access Control (RBAC) yes yes
For MSPs
Multi-tenancy yes no
White Labeling yes no
Single Invoice yes no
Data Isolation between Customers yes no
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership yes no
AIOps
Anomaly Detection yes
Dynamic Thresholds for Anomaly Detection yes yes
Not sure
Forecasting yes yes
Not sure
Outlier Detection in Capacity Planning yes yes
Not sure
Alerts
Voice Call, SMS, and Mobile App Notifications yes no
Alarm Management yes yes
Mobile App
Android, iOS Apps and TV apps yes yes
Third-party integrations
Service Now, PagerDuty, Opsgenie, Jira, Freshservice, Freshdesk, Moogsoft, ConnectWise Manage, Zoho Desk, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus Cloud, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, Webhooks, Zendesk, Splunk On-Call (VictorOps), Discord, BigPanda, Slack, Microsoft Teams, Zoho Cliq, Telegram, Amazon EventBridge, Zapier, Zoho Analytics, ManageEngine Analytics Plus, and LAMA yes yes
Not as extensive as Site24x7
Secure Login Features
SSO Capability yes yes
Biometrics Authentication yes no
Two-factor Authentication yes yes
Not clear
Okta login Support yes yes
Through external providers
Active Directory Integration yes yes
Support Options
Phone yes yes
Chat yes no
Email yes no
Documentation yes no
Community yes no
Academy (LMS) yes yes
Pricing
Pricing Starts at $9.00 Custom quotes only
Free Trial yes no
Free Training yes no
This comparison was updated on August 25, 2025. We try to keep the comparison pages updated to the best of our ability. However, we recommend browsing competitors' release pages for the latest updates.

This is what some of our customers have to say:

"Site24x7 gives us visibility into end user UI experience from global locations which is critical for our business. The instant alerting capabilities keep us on top of issues and helps us minimize end user impact. Thanks for the great service."

Sarah Kulp Director of software operations at Informz

"Site24x7 is outstanding in the way it provides a swiss-army knife of various network monitoring tools at an affordable price."

Sridhar Pandurangiah Director of Engineering, Sastra Technologies Pvt. Ltd.

"Site24x7 is great! It's easy to use and I use it as a supplement to our existing monitoring systems which are often changing. The email alerts are really well done!"

Peter Bengtsson www.Peterbe.com

"I often know before my competitors do when their applications go offline. You can't beat information like this! Thank you for providing this valuable service."

Richard
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