| Network Monitoring |
| Network Discovery via SNMP, ICMP, and CIDR |
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| Network Uptime and Performance Monitoring using SNMP |
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| SNMP v1-3 Support |
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| Automatic Layer 2/ Layer 3 Network Maps |
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| Network Topology Mapping |
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| Out-of-the-box Support for Network Devices |
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| Device Templates |
Over 11,000 device templates from 450+ vendors |
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| SNMP Traps for Instant Alerts |
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| Network Traffic (NetFlow) Monitoring |
NetFlow, J-Flow, sFlow, IPFIX, NetStream, AppFlow, and CFlow |
Only NetFlow (v5, v9), IPFIX, sFlow and J-Flow |
| Bandwidth Monitoring |
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| Network Configuration Management |
Out-of-the-box |
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| Monitoring Software-Defined Networks (SDNs) |
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| VPN Monitoring |
Cisco, Fortinet, Barracuda, ZyXEL, TopSec, NetScreen Technologies, Check Point, Palo Alto Networks, Juniper Networks, Huawei, and more |
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| Third-Party Integration for Workflow |
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| VoIP Monitoring |
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| Legacy, Modern, and Hybrid Infrastructure Monitoring |
| OS Support: Windows, Linux, Solaris, and IBM AIX |
Over 80 metrics |
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| OS Support: FreeBSD, and macOS |
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| Dell iDRAC, HP iLO, and HP UX Monitoring |
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| Microsoft Applications Monitoring |
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Only IIS, SQL, Hyper-V, and Office 365. |
| Database Monitoring |
Monitors PostgreSQL, MySQL, MySQL NDB Cluster, Amazon RDS for MySQL, Amazon Aurora MySQL, Microsoft SQL Server, and Microsoft SQL Insight out-of-the-box and the rest using plugins |
Monitors PostgreSQL, MSSQL, Oracle, IBM DB2 and others |
| Cron Monitoring |
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| Hadoop Monitoring |
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| SMART Disk Monitoring |
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| Integration (Plugins) |
100+ plugin integrations |
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| Custom Plugins |
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| Container Monitoring |
| Docker Monitoring |
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| Kubernetes Monitoring |
Monitored out-of-the-box |
via plugins |
| Multi-Cloud Monitoring |
| AWS monitoring |
50+ services monitored out-of-the-box |
via plugins |
| Azure Monitoring |
100 + services services monitored out-of-the-box |
via plugins |
| GCP Monitoring |
Monitored out-of-the-box |
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| Guidance Reports for Cloud Platforms |
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| Virtualization Monitoring |
| VMware Monitoring |
Out-of-the-box monitoring for VMware vSphere, vCenter, cluster, ESX/ESXi host, VMs, datastores, snapshots, and hardware sensors. |
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| Nutanix Monitoring |
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via plugins |
| Hyper-V Monitoring |
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| Citrix XenServer Monitoring |
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| Log Management |
| Mode of Log Collection |
Agent-based |
Both agent-based and agentless |
| Query-based Searching |
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| Saved Searches |
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| Alerts |
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| Pre-defined Dashboards for Log Types |
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| Longer Retention |
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| Cluster Messages based on Pattern Similarity |
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| Live Tail |
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| Link between Log Types |
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| Regex-based Search |
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| Default Application Log Discovery |
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| AWS Logs |
Exclusive AWS log management for different log types |
As a part of the AWS monitoring plugin |
| Azure Logs |
Exclusive Azure log management for different log types |
As a part of the Azure monitoring plugin |
| GCP Logs |
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| Remote File Monitoring |
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| Custom Log Collection |
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| Search and Visualizations |
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| Data Export |
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| Digital Experience Monitoring |
| Website Monitoring |
Out-of-the-box |
Basic check for HTTP and HTTPS |
| Synthetic Monitoring |
From 130+ global locations |
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| REST API Monitoring |
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| REST API Transaction Monitoring |
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| Front-end Monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, mail server, and WebSocket |
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| Monitoring from Global Locations |
130+ global locations |
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| Using a Mobile Device as a Monitoring Location |
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| gRPC Monitoring |
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| Security Monitoring |
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| Real User Monitoring |
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| Application Performance Monitoring |
| Java, .Net, PHP, Ruby, Python, and Node.js |
Out-of-the-box |
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| Service Maps |
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| Critical Application Performance Monitoring Features |
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| Distributed Tracing |
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| Data Lake |
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| Patch Management |
| Patch Management |
Can be achieved using ManageEngine Patch Manager Plus |
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| Service Desk |
| Service Desk |
Can be achieved using ManageEngine ServiceDesk Plus |
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| Asset Management |
| Service Desk |
Can be achieved using ManageEngine Endpoint Central |
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| Platform Features |
| Support for Monitor Grouping and Management |
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| Role-based Access Control |
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| Threshold based Alerting |
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| SLA Management & Reporting |
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| IT Automation |
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| Multi-User Login |
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| Customizable Dashboards |
Out-of-the-box |
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| Terraform Support |
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| APIs |
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| Free Tools |
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| For MSPs |
| Deployment |
SaaS |
On-premises |
| Multi-tenancy |
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| White Labeling |
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| Single Invoice |
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| Data Isolation between Customers |
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| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership |
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| AIOps |
| Anomaly Detection |
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| Dynamic Thresholds for Anomaly Detection |
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| Forecasting |
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| Capacity Planning |
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| Outlier Detection in Capacity Planning |
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| Event Correlation |
Development in progress |
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| Alerts |
| Email, voice Call, and SMS |
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| Mobile App Notifications |
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Not available for AIOps |
| Alarm Management |
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| Mobile App |
| Android and iOS Apps |
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Available only for ServiceOps |
| Third-party Integrations |
| Slack and Jira |
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| Webhooks, PagerDuty, ServiceNow, Microsoft Teams, Zendesk, ConnectWise, Telegram, Zapier, Moogsoft, Zoho Desk and Cliq, Freshservice, Discord, Zoho Analytics, ManageEngine Service DeskPlus and AlarmsOne |
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| WhatsApp and Telegram |
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For ServiceOps only |
| Secure Login Features |
| SSO Capability |
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| Biometrics Authentication |
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| Multi-factor Authentication |
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| Okta login Support |
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| Active Directory Integration |
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| Support Options |
| Status Page for Communicating Service Availability |
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| Phone |
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| Chat |
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| Email |
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| Community |
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| Support Portal |
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| Pricing |
| Pricing Starts at |
USD $42/mo (paid annually) |
No transparent pricing |
| Free Trial |
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