Site24x7 vs. LogicMonitor

Find out why Site24x7 is a better alternative to LogicMonitor

Both Site24x7 and LogicMonitor are SaaS-based solutions. However, Site24x7 is an all-in-one monitoring solution with more than just infrastructure monitoring capabilities. Site24x7 extends its state-of-the-art website monitoring capabilities with detailed insights for front-end monitoring, end-user experience monitoring, and digital experience monitoring.

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Awards and recognitions

Site24x7 vs LogicMonitor

Services Offered Site24x7 LogicMonitor
Server, Database, and Storage Monitoring
OS Support: Windows, Linux, Solaris, AIX, and FreeBSD
OS Support: Mac OS
Out-of-the-box Monitoring
60+ metrics monitored
Microsoft Applications Monitoring
Microsoft SharePoint
Cron Monitoring
Hadoop Monitoring
SMART Disk Monitoring
100+ apps Integration (Plugins)
Custom Plugins
IoT device monitoring
Network Monitoring
Network Discovery via SNMP, ICMP, and CIDR
SNMP v1-3 Support
Automatic Layer 2/ Layer 3 Network Maps
Support for Devices like Routers, Switches, Firewalls, and Printers
Device Templates
MIB Browser within the Client
SNMP Traps for Instant Alerts
Network Traffic Monitoring (NetFlow Monitoring)
Virtualization Monitoring
VMware Monitoring
Nutanix Monitoring
Hyper-V Monitoring
Container Monitoring
Docker Monitoring
Kubernetes Monitoring
Multi-cloud Monitoring
AWS monitoring
In-depth analysis with exclusive features like guidance report and forecasting

Availability and performance monitoring only
Azure Monitoring
In-depth analysis with exclusive features like guidance report and forecasting

Availability and performance monitoring only
GCP Monitoring
In-depth analysis with exclusive features like guidance report and forecasting

Availability and performance monitoring only
Log Monitoring
Collect Logs data from multiple servers
Consolidate logs across servers
Indexing for faster search
Event Logs and SysLogs Monitoring
Out of box support for common application - MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs
Query-based Searching
Saved Searches
Pre-defined Dashboards
Cluster Messages based on Pattern Similarity
Log Anomaly Detection
Search-based Alerts
Internet Services and End User Experience Monitoring
Website Monitoring
Out-of-the-box monitoring

Only basic ping and web check
Synthetic Monitoring
Other front-end Monitoring Capabilities
Monitoring from 130 Global Locations
Security Monitoring
Application Performance Monitoring
Java, .Net, PHP, Ruby, and Node.js
Service Maps
Critical Application Perfomance Monitoring Features
Distributed Tracing
Remote Monitoring
Internal network
VPN Monitoring
VoIP Monitoring
VDI Monitoring
Microsoft Office 365 Monitoring
VoIP Monitoring
Platform Features
Support for Monitor Grouping and Management
Free Tools
Status Pages to show Service Status to Customers
Threshold-based Alerting
SLA Management and Reporting
IT Automation
Multi-user Login
Customizable Dashboards
MSP Monitoring
White Labeling
Single Invoice
Data Isolation between Customers
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership
AI-powered Monitoring
Anomaly Detection
Available in all paid packs

Available only in the Enterprise plan
SMS, E-mail, Voice Call and Mobile App Notifications
Alarm Management
Mobile App
Android and iOS Apps

Only for alerts and dashboards
Third Party Integrations
Slack, PagerDuty, ServiceNow, and ConnectWise Manage
Jira, Zapier, Microsoft Teams, OpsGenie, and Moogsoft
Via custom webhook

ManageEngine ServiceDesk Plus
Secure Login Features
SSO Capability
Biometrics Authentication
Two-factor Authentication
Okta login support
Active Directory integration
Support Options
Available from Premier plan only
Starts from Transparent pricing
Starts from $9/mo
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Free Trial
This comparison was updated on August 10, 2021. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

This is what some of our customers have to say:

Site24x7's rich feature set has always surprised us, especially the custom dashboard and reports that we get using Site24x7 has helped us in identifying critical performance issues and address them before our teams are notified. Their friendly assistance during sessions and openness to feature requests makes us feel Site24x7 has been the best choice for all our monitoring requirements.

Chandresh Dedhia

Head – Information Technology, Ascent Wellness And Pharma Solutions Pvt Ltd

Site24x7 AppLogs is so critical for us, and we have so many different things that we need to draw that data into a single pane of glass for. Support from Site24x7 has been impeccable. I know when I submit something, I’ll receive a response. In one instance, I suggested a capability that would help us, spoke with the Site24x7 support team, they agreed, and it became a mainstream feature for all Site24x7 users two weeks later.

Jamie MacFarland

Director of System Administration/Security, Tire Profiles LLC

We use Site24x7 to alert us to slow servers as well as outages of the server. We are aware of server issues before the client is aware of it – which is invaluable to building a strong client relationship. I have not seen anything else that gives us the breadth of monitoring points that we need. Site24x7 gives us great insight.

Rick Pearson

Director at The Ripe Group

Site24x7 gives us deep visibility into critical performance parameters of our resources and helps us stay on top of issues. The all-in-one dashboard gives us one console visibility without the need of shifting to multiple monitoring devices to get complete insights. Ease of use and affordable pricing are factors that impressed me about Site24x7.

Oleksii Holovko

CISO, Revenue Grid