Site24x7: The smarter alternative to ITRS

Site24x7 offers comprehensive monitoring solutions for enterprises and MSPs, combining real-time performance tracking, AI-driven insights, and seamless integration capabilities to ensure optimal uptime and reliability for IT infrastructure. By providing a single, unified monitoring platform, Site24x7 simplifies IT management, whereas ITRS requires multiple tools, such as Geneos, OP5 Monitor, Uptrends, and Opsview, to deliver comparable functionality.

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Awards and recognitions

Why choose Site24x7?

A stable, long-term solution

Site24x7 is part of ManageEngine's IT management suite, which serves as a one-stop shop for all your ITSM, UEM, and SIEM needs. ManageEngine, a division of Zoho Corporation, benefits from a strong R&D culture and customer-first approach with no exit or acquisition plan—promising longevity and commitment you can trust.

All-in-one monitoring

Ensure the continued uptime and seamless performance of your IT resources, including websites, servers, applications, containers, networks, cloud services, and logs, from a single, easy-to-use tool. Achieve observability across all layers with the benefit of AI capabilities. This includes anomaly detection and forecasts from at least of seven days of historical data.

Monitoring for MSPs and CSPs

With extended support to managed service providers (MSPs) and cloud service providers (CSPs), scale as needed to meet the diverse infrastructure monitoring requirements of your customers, including servers, networks, containers, databases, and cloud instances.

Out-of-the-box support

Site24x7 offers out-of-the-box monitoring features, so you don't need to install and configure specific add-ons or apps to achieve monitoring capabilities.

Real-time performance monitoring and diagnostics

Site24x7 provides real-time insights into application health, end-user experience, and business-critical transaction flows. Its key features include comprehensive end-to-end visibility into application performance, detailed diagnostics, and effective root cause analysis for minimizing downtime and optimizing application efficiency.

Ease of use

Site24x7's user-friendly interface, easy setup, and intuitive workflows simplify log monitoring and analysis tasks, making it accessible to users with varying levels of technical expertise without extensive training. In addition, you can enroll in our self-paced learning courses, ensuring smoother onboarding.

Site24x7 vs. ITRS

Services Offered Site24x7 ITRS
Infrastructure monitoring
OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD
(80+ performance metrics)

(via Geneos)
Dell iDRAC, HP iLO, and HP UX Monitoring
Only Dell (via OP5 Monitor)
Microsoft Applications Monitoring
(via Opsview and Geneos)
Database Monitoring
(Microsoft SQL, MySQL, PostgreSQL, MySQL NDB Cluster, Amazon RDS for MySQL, Amazon Aurora MySQL, Amazon RDS for PostgreSQL, Amazon Aurora PostgreSQL, and Microsoft SQL Insight)

(via Opsview)
Cron Monitoring
(via Opsview)
Hadoop Monitoring
(via Geneos)
SMART Disk Monitoring
(via Geneos)
Services and Process Monitoring
(via Geneos)
Integration (Plugins)
Custom Plugins
(via OP5 Monitor)
Multi-Cloud Monitoring
AWS monitoring
(via Opsview)
Azure Monitoring
(via Opsview)
GCP Monitoring
(via Opsview)
Guidance Reports for Cloud Platforms
(via Capacity Planner)
Cloud Cost Management
(via Capacity Planner)
Virtualization monitoring
VMware Monitoring
(Monitors VMware clusters, vCenter, ESX/ESXi hosts, VMs, datastores, resource pools, snapshots, and hardware sensors)

(via Opsview)
Nutanix Monitoring
(Monitors Nutanix clusters, hosts, and VMs)
Hyper-V Monitoring
(Monitors Nutanix clusters, hosts, and VMs)

(via Opsview)
Container Monitoring
Kubernetes Monitoring
(via Geneos)
Docker Monitoring
(via Geneos)
Network Monitoring
Network Discovery via SNMP and ICMP
(SNMP, ICMP, and CIDR)

(via OP5 Monitor)
SNMP v1-3 Support
(via OP5 Monitor)
Support for Devices like Routers, Switches, Firewalls, and Printers
(via OP5 Monitor)
Device Templates
(Over 11000 devices from 450+ vendors supported)

(via OP5 Monitor)
Custom SNMP monitoring
(via OP5 Monitor)
SNMP Traps for Instant Alerts
(via OP5 Monitor)
Layer 2/Layer 3 and Topology Maps
(via OP5 Monitor)
Infrastructure Details
(via Geneos)
Network Traffic Monitoring (NetFlow)
(Supports NetFlow, sFlow, J-Flow, CFlow, IPFIX, NetStream, and AppFlow. Analyzes top applications and conversations by source and destination using the application and DSCP templates.)

(via OP5 Monitor)
Bandwidth Monitoring
(via OP5 Monitor)
Network Configuration Management (NCM)
Firmware Vulnerability Management
Network Configuration Compliance
Interfaces Monitoring for Traffic and Errors Discards
Cisco Meraki Monitoring
Cisco WLC Monitoring
Cisco ACI Monitoring
(via OP5 Monitor)
Meraki Maps
VPN Monitoring
(via OP5 Monitor)
VoIP Monitoring
(Not enough data to confirm the metrics they monitor using IP SLA)
WAN Monitoring
(via OP5 Monitor)
Website Experience Monitoring
Website Monitoring
(via Uptrends)
Synthetic Monitoring (Browser)
(via Uptrends)
Webpage Speed (Browser) Monitoring
(via Uptrends)
REST API Transaction Monitoring
(via Uptrends)
DNS Server Monitoring
(via Uptrends)
Ping Monitoring
(via Uptrends)
Port Monitoring
SOAP Services Monitoring
(via Uptrends)
WebSocket Monitoring
NTP Monitoring
(via Uptrends)
FTP Server and Transfer Monitoring
(via Uptrends)
Mail Delivery Monitoring
Global Monitoring Locations
(130+)

(233)
Configurable Polling Frequency
(via Uptrends)
ISP Latency Monitoring
Mobile Network Monitoring
Real User Monitoring (RUM)
Real-time Performance Monitoring
(via Uptrends)
User Sessions and Segmentation
(via Uptrends)
Web Vitals and Waterfall Analysis
(via Uptrends)
Sourcemap for JavaScript
Security Monitoring
SSL/TLS Certificate Monitoring
(via Uptrends)
Website Defacement Monitoring
Real-time Blocklist (RBL) Check
Brand Reputation Monitoring
Domain Expiry Monitoring
Application Performance Monitoring
Java, .Net, PHP, Ruby, Python, and Node.js
Service Maps
Mobile Application Monitoring
(Android, iOS, React Native, Flutter)
Thread Dump Analysis
Critical Application Perfomance Monitoring Features
Distributed Tracing
Memory Leak Detection
Key Transactions Tracking
Milestone Marker
Log Management
Query-based Searching
Saved Searches
Alerts
Pre-defined Dashboards
Longer Retention
Cluster Messages based on Pattern Similarity
Link between Log Types
Regex-based Search
Default Application Log Discovery
Cloud Logs
Remote File Monitoring
Custom Log Collection
Search and Visualizations
Multiple log pattern
Live Tail
Platform Features
Support for Monitor Grouping and Management
(via Opsview Cloud)
Free Tools
(via Uptrends)
Maintenance Period
(via Opsview Cloud)
Resource Organisation using Tags
(via Opsview Cloud)
Setting Monitor Dependencies
(via Opsview Cloud)
Threshold based Alerting
(via Geneos)
Configuration rules for automatic association of properties
(via Geneos)
Out-of-the-box reports
(via Opsview Cloud)
Email Reports
(via Opsview Cloud)
SLA Management and Reporting
(via Opsview Cloud)
IT Automation
(via Geneos)
Multi-User Login
(via Opsview Cloud)
Customizable Dashboards
(via Opsview Cloud)
Terraform Support
APIs
Very limited actions can be performed
Role-based Access Control (RBAC)
(via Obcerv)
For MSPs
Multi-tenancy
White Labeling
Single Invoice
Data Isolation between Customers
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership
AIOps
Anomaly Detection
(via Geneos)
Dynamic Thresholds for Anomaly Detection
(via Geneos)
Forecasting
Outlier Detection in Capacity Planning
Alerts
Voice Call, SMS, and Mobile App Notifications
Alarm Management
Apps
Android Mobile App
iOS Mobile App
TV Apps
Third-party integrations
Service Now, PagerDuty, Splunk On-Call (VictorOps), Slack, and Microsoft Teams
Opsgenie, Jira, Freshservice, Freshdesk, Moogsoft, ConnectWise Manage, Zoho Desk, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus Cloud, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, Webhooks, Zendesk, Discord, BigPanda, Zoho Cliq, Telegram, Amazon EventBridge, Zapier, Zoho Analytics, ManageEngine Analytics Plus, and LAMA
RSS, AQL, and Twilio
Secure Login Features
SSO Capability
Biometrics Authentication
Two-factor Authentication
Okta login Support
Active Directory Integration
Support Options
Phone
Chat
Email
Documentation
Community
Academy (LMS)
Pricing
Pricing Starts at Eur £9/month (paid annually) Eur £9 (Opsview)
Free trial
Free training
This comparison was updated on August 14, 2024. We try to keep the comparison pages updated to the best of our ability. However, we recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

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