Site24x7: The smarter alternative to ITRS

Site24x7 offers comprehensive monitoring solutions for enterprises and MSPs, combining real-time performance tracking, AI-driven insights, and seamless integration capabilities to ensure optimal uptime and reliability for IT infrastructure. By providing a single, unified monitoring platform, Site24x7 simplifies IT management, whereas ITRS requires multiple tools, such as Geneos, OP5 Monitor, Uptrends, and Opsview, to deliver comparable functionality.

Request Demo Get Quote

Awards and recognitions

Website Monitoring

Website Monitoring

Cloud Infrastructure Monitoring

Cloud Infrastructure Monitoring

Observability Solution

Observability Solution

IT Alerting

IT Alerting

AIOps

AIOps

Why choose Site24x7?

A stable, long-term solution

Site24x7 is part of ManageEngine's IT management suite, which serves as a one-stop shop for all your ITSM, UEM, and SIEM needs. ManageEngine, a division of Zoho Corporation, benefits from a strong R&D culture and customer-first approach with no exit or acquisition plan—promising longevity and commitment you can trust.

All-in-one monitoring

Ensure the continued uptime and seamless performance of your IT resources, including websites, servers, applications, containers, networks, cloud services, and logs, from a single, easy-to-use tool. Achieve observability across all layers with the benefit of AI capabilities. This includes anomaly detection and forecasts from at least of seven days of historical data.

Monitoring for MSPs and CSPs

With extended support to managed service providers (MSPs) and cloud service providers (CSPs), scale as needed to meet the diverse infrastructure monitoring requirements of your customers, including servers, networks, containers, databases, and cloud instances.

Out-of-the-box support

Site24x7 offers out-of-the-box monitoring features, so you don't need to install and configure specific add-ons or apps to achieve monitoring capabilities.

Real-time performance monitoring and diagnostics

Site24x7 provides real-time insights into application health, end-user experience, and business-critical transaction flows. Its key features include comprehensive end-to-end visibility into application performance, detailed diagnostics, and effective root cause analysis for minimizing downtime and optimizing application efficiency.

Ease of use

Site24x7's user-friendly interface, easy setup, and intuitive workflows simplify log monitoring and analysis tasks, making it accessible to users with varying levels of technical expertise without extensive training. In addition, you can enroll in our self-paced learning courses, ensuring smoother onboarding.

Site24x7 vs. ITRS

Services Offered Site24x7 ITRS
Infrastructure monitoring
OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD greycheckmark circled
(80+ performance metrics)
greycheckmark circled
(via Geneos)
Dell iDRAC, HP iLO, and HP UX Monitoring greycheckmark circled greycheckmark circled
Only Dell (via OP5 Monitor)
Microsoft Applications Monitoring greycheckmark circled greycheckmark circled
(via Opsview and Geneos)
Database Monitoring greycheckmark circled
(Microsoft SQL, MySQL, PostgreSQL, MySQL NDB Cluster, Amazon RDS for MySQL, Amazon Aurora MySQL, Amazon RDS for PostgreSQL, Amazon Aurora PostgreSQL, and Microsoft SQL Insight)
greycheckmark circled
(via Opsview)
Cron Monitoring greycheckmark circled greycheckmark circled
(via Opsview)
Hadoop Monitoring greycheckmark circled greycheckmark circled
(via Geneos)
SMART Disk Monitoring greycheckmark circled greycheckmark circled
(via Geneos)
Services and Process Monitoring greycheckmark circled greycheckmark circled
(via Geneos)
Integration (Plugins) greycheckmark circled greycheckmark circled
Custom Plugins greycheckmark circled greycheckmark circled
(via OP5 Monitor)
Multi-Cloud Monitoring
AWS monitoring greycheckmark circled greycheckmark circled
(via Opsview)
Azure Monitoring greycheckmark circled greycheckmark circled
(via Opsview)
GCP Monitoring greycheckmark circled greycheckmark circled
(via Opsview)
Guidance Reports for Cloud Platforms greycheckmark circled greycheckmark circled
(via Capacity Planner)
Cloud Cost Management greycheckmark circled greycheckmark circled
(via Capacity Planner)
Virtualization monitoring
VMware Monitoring greycheckmark circled
(Monitors VMware clusters, vCenter, ESX/ESXi hosts, VMs, datastores, resource pools, snapshots, and hardware sensors)
greycheckmark circled
(via Opsview)
Nutanix Monitoring greycheckmark circled
(Monitors Nutanix clusters, hosts, and VMs)
greyclose circled
Hyper-V Monitoring greycheckmark circled
(Monitors Nutanix clusters, hosts, and VMs)
greycheckmark circled
(via Opsview)
Container Monitoring
Kubernetes Monitoring greycheckmark circled greycheckmark circled
(via Geneos)
Docker Monitoring greycheckmark circled greycheckmark circled
(via Geneos)
Network Monitoring
Network Discovery via SNMP and ICMP greycheckmark circled
(SNMP, ICMP, and CIDR)
greycheckmark circled
(via OP5 Monitor)
SNMP v1-3 Support greycheckmark circled greycheckmark circled
(via OP5 Monitor)
Support for Devices like Routers, Switches, Firewalls, and Printers greycheckmark circled greycheckmark circled
(via OP5 Monitor)
Device Templates greycheckmark circled
(Over 11000 devices from 450+ vendors supported)
greycheckmark circled
(via OP5 Monitor)
Custom SNMP monitoring greycheckmark circled greycheckmark circled
(via OP5 Monitor)
SNMP Traps for Instant Alerts greycheckmark circled greycheckmark circled
(via OP5 Monitor)
Layer 2/Layer 3 and Topology Maps greycheckmark circled greycheckmark circled
(via OP5 Monitor)
Infrastructure Details greycheckmark circled greycheckmark circled
(via Geneos)
Network Traffic Monitoring (NetFlow) greycheckmark circled
(Supports NetFlow, sFlow, J-Flow, CFlow, IPFIX, NetStream, and AppFlow. Analyzes top applications and conversations by source and destination using the application and DSCP templates.)
greycheckmark circled
(via OP5 Monitor)
Bandwidth Monitoring greycheckmark circled greycheckmark circled
(via OP5 Monitor)
Network Configuration Management (NCM) greycheckmark circled greyclose circled
Firmware Vulnerability Management greycheckmark circled greyclose circled
Network Configuration Compliance greycheckmark circled greyclose circled
Interfaces Monitoring for Traffic and Errors Discards greycheckmark circled greyclose circled
Cisco Meraki Monitoring greycheckmark circled greyclose circled
Cisco WLC Monitoring greycheckmark circled greyclose circled
Cisco ACI Monitoring greycheckmark circled greycheckmark circled
(via OP5 Monitor)
Meraki Maps greycheckmark circled greyclose circled
VPN Monitoring greycheckmark circled greycheckmark circled
(via OP5 Monitor)
VoIP Monitoring greycheckmark circled greycheckmark circled
(Not enough data to confirm the metrics they monitor using IP SLA)
WAN Monitoring greycheckmark circled greycheckmark circled
(via OP5 Monitor)
Website Experience Monitoring
Website Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
Synthetic Monitoring (Browser) greycheckmark circled greycheckmark circled
(via Uptrends)
Webpage Speed (Browser) Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
REST API Transaction Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
DNS Server Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
Ping Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
Port Monitoring greycheckmark circled greyclose circled
SOAP Services Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
WebSocket Monitoring greycheckmark circled greyclose circled
NTP Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
FTP Server and Transfer Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
Mail Delivery Monitoring greycheckmark circled greyclose circled
Global Monitoring Locations greycheckmark circled
(130+)
greycheckmark circled
(233)
Configurable Polling Frequency greycheckmark circled greycheckmark circled
(via Uptrends)
ISP Latency Monitoring greycheckmark circled greyclose circled
Mobile Network Monitoring greycheckmark circled greyclose circled
Real User Monitoring (RUM)
Real-time Performance Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
User Sessions and Segmentation greycheckmark circled greycheckmark circled
(via Uptrends)
Web Vitals and Waterfall Analysis greycheckmark circled greycheckmark circled
(via Uptrends)
Sourcemap for JavaScript greycheckmark circled greyclose circled
Security Monitoring
SSL/TLS Certificate Monitoring greycheckmark circled greycheckmark circled
(via Uptrends)
Website Defacement Monitoring greycheckmark circled greyclose circled
Real-time Blocklist (RBL) Check greycheckmark circled greyclose circled
Brand Reputation Monitoring greycheckmark circled greyclose circled
Domain Expiry Monitoring greycheckmark circled greyclose circled
Application Performance Monitoring
Java, .Net, PHP, Ruby, Python, and Node.js greycheckmark circled greyclose circled
Service Maps greycheckmark circled greyclose circled
Mobile Application Monitoring greycheckmark circled
(Android, iOS, React Native, Flutter)
greyclose circled
Thread Dump Analysis greycheckmark circled greyclose circled
Critical Application Perfomance Monitoring Features greycheckmark circled greyclose circled
Distributed Tracing greycheckmark circled greyclose circled
Memory Leak Detection greycheckmark circled greyclose circled
Key Transactions Tracking greycheckmark circled greyclose circled
Milestone Marker greycheckmark circled greyclose circled
Log Management
Query-based Searching greycheckmark circled greycheckmark circled
Saved Searches greycheckmark circled greycheckmark circled
Alerts greycheckmark circled greycheckmark circled
Pre-defined Dashboards greycheckmark circled greycheckmark circled
Longer Retention greycheckmark circled greycheckmark circled
Cluster Messages based on Pattern Similarity greycheckmark circled greycheckmark circled
Link between Log Types greycheckmark circled greyclose circled
Regex-based Search greyclose circled greycheckmark circled
Default Application Log Discovery greycheckmark circled greyclose circled
Cloud Logs greycheckmark circled greycheckmark circled
Remote File Monitoring greycheckmark circled greyclose circled
Custom Log Collection greycheckmark circled greycheckmark circled
Search and Visualizations greycheckmark circled greycheckmark circled
Multiple log pattern greycheckmark circled greycheckmark circled
Live Tail greyclose circled greycheckmark circled
Platform Features
Support for Monitor Grouping and Management greycheckmark circled greycheckmark circled
(via Opsview Cloud)
Free Tools greycheckmark circled greycheckmark circled
(via Uptrends)
Maintenance Period greycheckmark circled greycheckmark circled
(via Opsview Cloud)
Resource Organisation using Tags greycheckmark circled greycheckmark circled
(via Opsview Cloud)
Setting Monitor Dependencies greycheckmark circled greycheckmark circled
(via Opsview Cloud)
Threshold based Alerting greycheckmark circled greycheckmark circled
(via Geneos)
Configuration rules for automatic association of properties greycheckmark circled greycheckmark circled
(via Geneos)
Out-of-the-box reports greycheckmark circled greycheckmark circled
(via Opsview Cloud)
Email Reports greycheckmark circled greycheckmark circled
(via Opsview Cloud)
SLA Management and Reporting greycheckmark circled greycheckmark circled
(via Opsview Cloud)
IT Automation greycheckmark circled greycheckmark circled
(via Geneos)
Multi-User Login greycheckmark circled greycheckmark circled
(via Opsview Cloud)
Customizable Dashboards greycheckmark circled greycheckmark circled
(via Opsview Cloud)
Terraform Support greycheckmark circled greyclose circled
APIs greycheckmark circled greycheckmark circled
Very limited actions can be performed
Role-based Access Control (RBAC) greycheckmark circled greycheckmark circled
(via Obcerv)
For MSPs
Multi-tenancy greycheckmark circled greycheckmark circled
White Labeling greycheckmark circled greycheckmark circled
Single Invoice greycheckmark circled greyclose circled
Data Isolation between Customers greycheckmark circled greyclose circled
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership greycheckmark circled greyclose circled
AIOps
Anomaly Detection greycheckmark circled greycheckmark circled
(via Geneos)
Dynamic Thresholds for Anomaly Detection greycheckmark circled greycheckmark circled
(via Geneos)
Forecasting greycheckmark circled greycheckmark circled
Outlier Detection in Capacity Planning greycheckmark circled greycheckmark circled
Alerts
Voice Call, SMS, and Mobile App Notifications greycheckmark circled greycheckmark circled
Alarm Management greycheckmark circled greycheckmark circled
Apps
Android Mobile App greycheckmark circled greycheckmark circled
iOS Mobile App greycheckmark circled greycheckmark circled
TV Apps greycheckmark circled greyclose circled
Third-party integrations
Service Now, PagerDuty, Splunk On-Call (VictorOps), Slack, and Microsoft Teams greycheckmark circled greycheckmark circled
Opsgenie, Jira, Freshservice, Freshdesk, Moogsoft, ConnectWise Manage, Zoho Desk, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus Cloud, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, Webhooks, Zendesk, Discord, BigPanda, Zoho Cliq, Telegram, Amazon EventBridge, Zapier, Zoho Analytics, ManageEngine Analytics Plus, and LAMA greycheckmark circled greyclose circled
RSS, AQL, and Twilio greyclose circled greycheckmark circled
Secure Login Features
SSO Capability greycheckmark circled greycheckmark circled
Biometrics Authentication greycheckmark circled greyclose circled
Two-factor Authentication greycheckmark circled greyclose circled
Okta login Support greycheckmark circled greyclose circled
Active Directory Integration greycheckmark circled greyclose circled
Support Options
Phone greycheckmark circled greycheckmark circled
Chat greycheckmark circled greycheckmark circled
Email greycheckmark circled greycheckmark circled
Documentation greycheckmark circled greycheckmark circled
Community greycheckmark circled greycheckmark circled
Academy (LMS) greycheckmark circled greycheckmark circled
Pricing
Pricing Starts at Eur £9/month (paid annually) Eur £9 (Opsview)
Free trial greycheckmark circled greycheckmark circled
Free training greycheckmark circled greycheckmark circled
This comparison was updated on August 14, 2024. We try to keep the comparison pages updated to the best of our ability. However, we recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

Hear it from our customer

Request Demo
  • Request Demo
  • Get Quote
  • Get Quote