Our comprehensive IT solution covers all the aspects of your system, eliminating the need for numerous tools and isolated management. With more than 15 years of experience and development, we offer an unmatched range of monitoring services that ensure optimal efficiency without the need to install any appliances within your organization.
Effortless observability
Elevate your network operations and keep costs low with our robust monitoring solution. With just a few clicks, you can begin monitoring your network devices and enjoy complete visibility with an all-encompassing dashboard. It's extremely user-friendly; you'll be all set in just a minute!
In-depth application performance and infrastructure monitoring
Site24x7 offers comprehensive monitoring of applications such as Java, .NET, PHP, and Ruby. Additionally, it provides a unified console to monitor all your servers, virtualization and cloud-native platforms, and cloud environments (such as AWS, Azure, and GCP).
On-the-go monitoring
Track the availability and performance of your IT infrastructure using mobile devices such as phones, tablets, and TV apps from anywhere and at any time. Measure the performance of your applications through our app (for Android and iOS) and stay up to date 24/7 with real-time insights.
An AIOps platform
Packed with features like anomaly detection, instant alerts, forecasts, and intelligent reports, our tool is designed to revolutionize the way your organization operates, ensuring you're always ready for your customers. When there's any incident, our system is here to fast-track remediation, reduce downtime, and decrease the risk of costly human error. Site24x7 also offers easy integration with several tools to ensure seamless communication between teams.
A one-stop shop for all your IT monitoring needs
Site24x7 is a key component of ManageEngine's range of IT management solutions, offering a centralized platform for various IT management requirements, such as IT service management, unified endpoint management, and security information and event management. Additionally, as a part of Zoho Corporation, we uphold Zoho's dedication to ongoing innovation and customer-focused strategies.
Detailed documentation and 24/7 support
We stand out from other monitoring tools by offering extensive documentation for all our features and by keeping you informed about the latest feature releases through our "What's New?" webpage. Additionally, you can subscribe to our newsletter to get a peek at our upcoming releases. If you have any questions, our support team is always there to assist you by email, chat, or phone.
Site24x7 vs Itheon
Services Offered
Site24x7
Itheon
Legacy, Modern, and Hybrid Infrastructure Monitoring
System Monitoring
Monitor Windows, Linux, and FreeBSD
Out-of-the-box Monitoring
80+ metrics monitored
Basic Application Monitoring
Detailed performance monitoring
*Only available by installing a WAN optimizer appliance within the network.
Microsoft Applications Monitoring
Not enough data to confirm
Cron Monitoring
Hadoop Monitoring
SMART Disk Monitoring
Not enough data to confirm
Metrics Monitoring (Prometheus and StatsD)
Integration (Plugins)
100+ plugins
Custom Plugins
Vitualization Monitoring
Vitualization Monitoring
Container Monitoring
Container Monitoring
Multi-Cloud Monitoring
AWS, Azure, and GCP monitoring
Network Monitoring
Network Discovery via SNMP and ICMP
SNMP v1, v2c, v3 Support
Support for Devices like Routers, Switches, Firewalls, and Printers
Device Templates
Over 11000 devices from 450+ vendors supported
Custom SNMP monitoring
SNMP Traps for Instant Alerts
Infrastructure Details
Bandwidth Monitoring
Network Traffic Monitoring (NetFlow)
Not enough data regarding which flows are supported
Interfaces Monitoring for Traffic and Errors Discards
Cisco Meraki Monitoring
VPN Monitoring
Not enough data to confirm
Third-Party Integration for Workflow
Cisco IPSLA Monitoring
*WAN monitoring is available only by installing a WAN optimizer appliance within the network.
Network Maps
Includes Layer 2/ Layer 3 and Topology maps for SNMP-devices and Merkai Map view for Cisco Meraki devices
Network Configuration Management (NCM)
Firmware Vulnerabilities
Compliance and Related Reports
Log Management
Centralized Log Collection
Supports more than 100 different log types and includes
Application Performance Monitoring
Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications
Not enough data to confirm
Internet Services and End User Experience Monitoring
Website Monitoring
Real user monitoring
Real-Time Global Application Performance
Not enough data to confirm
Platform Features
Support for Monitor Grouping and Management
Not enough data to confirm
Free Tools
Status Pages to show service status to Customers
via Site24x7 StatusIQ
Maintenance Period
via Site24x7 StatusIQ
Resource Organization using Tags
via Site24x7 StatusIQ
Setting Monitor Dependencies
via Site24x7 StatusIQ
Threshold based Alerting
Configuration Rules for Automatic Association of Properties
Email Reports
*Through Itheon Business Intelligence (iBI) appliance
Out-of-the-box Reports
*Through Itheon Business Intelligence (iBI) appliance
*Requires installation of hardware devices from Itheon. Additionally, since Itheon does not have a comprehensive documentation, we were unable to confirm the availability of many features.
This comparison was updated on Apr 23, 2024. We try to keep the comparison pages updated to the best of our ability. However, we recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.
This is what some of our customers have to say:
Site24x7's rich feature set has always surprised us, especially the custom dashboard and reports that we get using Site24x7 has helped us in identifying critical performance issues and address them before our teams are notified. Their friendly assistance during sessions and openness to feature requests makes us feel Site24x7 has been the best choice for all our monitoring requirements.
Chandresh Dedhia
Head – Information Technology, Ascent Wellness And Pharma Solutions Pvt Ltd
Site24x7 AppLogs is so critical for us, and we have so many different things that we need to draw that data into a single pane of glass for. Support from Site24x7 has been impeccable. I know when I submit something, I’ll receive a response. In one instance, I suggested a capability that would help us, spoke with the Site24x7 support team, they agreed, and it became a mainstream feature for all Site24x7 users two weeks later.
Jamie MacFarland
Director of System Administration/Security, Tire Profiles LLC
We use Site24x7 to alert us to slow servers as well as outages of the server. We are aware of server issues before the client is aware of it – which is invaluable to building a strong client relationship. I have not seen anything else that gives us the breadth of monitoring points that we need. Site24x7 gives us great insight.
Rick Pearson
Director at The Ripe Group
Site24x7 gives us deep visibility into critical performance parameters of our resources and helps us stay on top of issues. The all-in-one dashboard gives us one console visibility without the need of shifting to multiple monitoring devices to get complete insights. Ease of use and affordable pricing are factors that impressed me about Site24x7.
