Why Site24x7 is a better alternative to Itheon
Easy deployment
Our comprehensive IT solution covers all the aspects of your system, eliminating the need for numerous tools and isolated management. With more than 15 years of experience and development, we offer an unmatched range of monitoring services that ensure optimal efficiency without the need to install any appliances within your organization.
Effortless observability
Elevate your network operations and keep costs low with our robust monitoring solution. With just a few clicks, you can begin monitoring your network devices and enjoy complete visibility with an all-encompassing dashboard. It's extremely user-friendly; you'll be all set in just a minute!
In-depth application performance and infrastructure monitoring
Site24x7 offers comprehensive monitoring of applications such as Java, .NET, PHP, and Ruby. Additionally, it provides a unified console to monitor all your servers, virtualization and cloud-native platforms, and cloud environments (such as AWS, Azure, and GCP).
On-the-go monitoring
Track the availability and performance of your IT infrastructure using mobile devices such as phones, tablets, and TV apps from anywhere and at any time. Measure the performance of your applications through our app (for Android and iOS) and stay up to date 24/7 with real-time insights.
An AIOps platform
Packed with features like anomaly detection, instant alerts, forecasts, and intelligent reports, our tool is designed to revolutionize the way your organization operates, ensuring you're always ready for your customers. When there's any incident, our system is here to fast-track remediation, reduce downtime, and decrease the risk of costly human error. Site24x7 also offers easy integration with several tools to ensure seamless communication between teams.
A one-stop shop for all your IT monitoring needs
Site24x7 is a key component of ManageEngine's range of IT management solutions, offering a centralized platform for various IT management requirements, such as IT service management, unified endpoint management, and security information and event management. Additionally, as a part of Zoho Corporation, we uphold Zoho's dedication to ongoing innovation and customer-focused strategies.
Detailed documentation and 24/7 support
We stand out from other monitoring tools by offering extensive documentation for all our features and by keeping you informed about the latest feature releases through our "What's New?" webpage. Additionally, you can subscribe to our newsletter to get a peek at our upcoming releases. If you have any questions, our support team is always there to assist you by email, chat, or phone.
Site24x7 vs Itheon
| Services Offered | Site24x7 | Itheon |
|---|---|---|
| Legacy, Modern, and Hybrid Infrastructure Monitoring | ||
| System Monitoring |  Monitor Windows, Linux, and FreeBSD |
 |
| Out-of-the-box Monitoring | 80+ metrics monitored |
|
| Basic Application Monitoring | Detailed performance monitoring |
*Only available by installing a WAN optimizer appliance within the network. |
| Microsoft Applications Monitoring | |
 Not enough data to confirm |
| Cron Monitoring | |
|
| Hadoop Monitoring | |
|
| SMART Disk Monitoring | |
Not enough data to confirm |
| Metrics Monitoring (Prometheus and StatsD) | |
|
| Integration (Plugins) | 100+ plugins |
|
| Custom Plugins | |
|
| Vitualization Monitoring | ||
| Vitualization Monitoring | |
|
| Container Monitoring | ||
| Container Monitoring | |
|
| Multi-Cloud Monitoring | ||
| AWS, Azure, and GCP monitoring | |
|
| Network Monitoring | ||
| Network Discovery via SNMP and ICMP | |
|
| SNMP v1, v2c, v3 Support | |
|
| Support for Devices like Routers, Switches, Firewalls, and Printers | |
|
| Device Templates | Over 11000 devices from 450+ vendors supported |
|
| Custom SNMP monitoring | |
|
| SNMP Traps for Instant Alerts | |
|
| Infrastructure Details | |
|
| Bandwidth Monitoring | |
|
| Network Traffic Monitoring (NetFlow) | |
Not enough data regarding which flows are supported |
| Interfaces Monitoring for Traffic and Errors Discards | |
|
| Cisco Meraki Monitoring | |
|
| VPN Monitoring | |
Not enough data to confirm |
| Third-Party Integration for Workflow | |
|
| Cisco IPSLA Monitoring | |
*WAN monitoring is available only by installing a WAN optimizer appliance within the network. |
| Network Maps | Includes Layer 2/ Layer 3 and Topology maps for SNMP-devices and Merkai Map view for Cisco Meraki devices |
|
| Network Configuration Management (NCM) | |
|
| Firmware Vulnerabilities | |
|
| Compliance and Related Reports | |
|
| Log Management | ||
| Centralized Log Collection | Supports more than 100 different log types and includes |
|
| Application Performance Monitoring | ||
| Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications | |
Not enough data to confirm |
| Internet Services and End User Experience Monitoring | ||
| Website Monitoring | |
|
| Real user monitoring | ||
| Real-Time Global Application Performance | |
Not enough data to confirm |
| Platform Features | ||
| Support for Monitor Grouping and Management | |
Not enough data to confirm |
| Free Tools | |
|
| Status Pages to show service status to Customers | via Site24x7 StatusIQ |
|
| Maintenance Period | via Site24x7 StatusIQ |
|
| Resource Organization using Tags | via Site24x7 StatusIQ |
|
| Setting Monitor Dependencies | via Site24x7 StatusIQ |
|
| Threshold based Alerting | |
|
| Configuration Rules for Automatic Association of Properties |
|
|
| Email Reports | |
*Through Itheon Business Intelligence (iBI) appliance |
| Out-of-the-box Reports | |
*Through Itheon Business Intelligence (iBI) appliance |
| Log Reports | |
Not enough data to confirm |
| SLA Management & Reporting | |
|
| IT Automation | |
|
| Multi-User Login | |
|
| Dashboards | |
|
| MSP Support | |
|
| Terraform support | |
|
| Alerts | ||
| SMS, Email, and Mobile App | |
SMS and Email |
| Voice Call | |
|
| Alarm Management | |
|
| Third-party Integrations | ||
| ConnectWise Manage, Zoho Analytics, Zoho Desk, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, ManageEngine AlarmsOne, Zapier, Amazon EventBridge, Freshservice, Zoho Cliq, Discord, Telegram, Microsoft Teams, Moogsoft, VictorOps, Jira, Zendesk, ServiceNow, Webhook, PagerDuty, Opsgenie, Slack | |
Not enough data to confirm |
| Secure Login Features | ||
| SSO Capability | |
Not enough data to confirm |
| Biometrics Authentication | |
|
| Two-factor Authentication | |
|
| OAuth 2.0 | |
|
| Okta login Support | |
|
| Active Directory Integration | |
|
| Ability to Restrict IP Addresses | |
|
| Password Policy | |
|
| AI-powered monitoring | ||
| Anomaly Detection | |
Not enough data to confirm |
| Dynamic/Adaptive thresholds | |
|
| Forecasting | |
|
| Support Options | ||
| Phone | |
|
| Chat | |
Through WhatsApp only |
|
|
|
| Knowledge Base | |
|
| Video Tutorials | |
|
| Community page | |
|
| Pricing | ||
| Licensing Model | Based on the number of interfaces | No data available |
| Free trial | 30 days |
|
| Free Training | |
|
| No Credit Card Required | |
|
This comparison was updated on Apr 23, 2024. We try to keep the comparison pages updated to the best of our ability. However, we recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.
