| Legacy, Modern, and Hybrid Infrastructure Monitoring |
| OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD |
80+ performance metrics |
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| Dell iDRAC, HP iLO, and HP UX Monitoring |
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| Out-of-the-box Monitoring |
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| Microsoft Applications Monitoring |
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(Except SharePoint, and Office 365) |
| Cron Monitoring |
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| Metrics Monitoring (Prometheus and StatsD) |
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| Hadoop Monitoring |
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| SMART Disk Monitoring |
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| Integration (Plugins) |
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| Custom Plugins |
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| Network Monitoring |
| Network Discovery |
(SNMP, ICMP, and CIDR) |
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| SNMP v1-3 Support |
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| Automatic Layer 2/ Layer 3 Network and Topology Maps |
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| Support for Devices like Routers, Switches, Firewalls, and Printers |
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| Device Templates |
(Over 11,000 device templates from 450+ vendors) |
(Not enough data to confirm) |
| SNMP Traps for Instant Alerts |
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| Cisco Meraki Monitoring |
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| VPN Monitoring |
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| Third-Party Integration for Workflow |
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| Cisco IPSLA Monitoring |
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(via plugin integrations) |
| Bandwidth Monitoring |
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(via plugin integrations) |
| Interfaces Monitoring for Traffic and Errors Discards |
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(via plugin integrations) |
| Infrastructure Details |
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(via plugin integrations) |
| Network Traffic (NetFlow) Monitoring |
(Supports NetFlow, sFlow, J-Flow, CFlow, IPFIX, NetStream, and AppFlow. Analyzes top applications and conversations by source and destination using the application and DSCP templates.) |
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| Network Configuration Management |
(Yes out-of-the-box) |
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| Virtualization Monitoring |
| VMware Monitoring |
(Monitors VMware clusters, vCenter, ESX/ESXi hosts, VMs, datastores, resource pools, snapshots, and hardware sensors) |
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| Nutanix Monitoring |
(Monitors Nutanix clusters, hosts, and VMs) |
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| Hyper-V Monitoring |
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| Citrix XenSever Monitoring |
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| Container Monitoring |
| Docker Monitoring |
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| Kubernetes Monitoring |
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| Multi-Cloud Monitoring |
| AWS Monitoring |
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| Azure Monitoring |
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| GCP Monitoring |
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| OCI Monitoring |
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| Guidance Reports for Cloud Platforms |
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| Cloud Cost Management |
(Via ManageEngine CloudSpend) |
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| Log Management |
| Collect Log Data from Multiple Servers |
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| Consolidate Logs across Servers |
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| Out-of-the-box Support for Common Applications—MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs |
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| Query-based Searching |
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| Query-based Alerts |
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| Pre-defined Dashboards |
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| Cluster Messages based on Pattern Similarity |
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| Support for Cloud Logs like AWS and Azure |
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| Event Logs and SysLogs Monitoring |
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| Internet Services and End User Experience Monitoring |
| Website Monitoring |
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| Synthetic Monitoring (Browser) |
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| REST API Monitoring |
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| Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket |
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| Monitoring from global locations |
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| Security Monitoring |
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(Only SSL) |
| Real User Monitoring (RUM) |
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| Application Performance Monitoring |
| Java |
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| .Net, PHP, Ruby, Python, and Node.js |
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| Service Maps |
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| Mobile monitoring for Flutter App |
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| Thread Dump Analysis |
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| Critical Application Performance Monitoring Features |
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| Distributed Tracing |
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| Remote Monitoring |
| Internal Network |
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| VPN Monitoring |
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| VoIP Monitoring |
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| VDI Monitoring |
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| Microsoft Office 365 Monitoring |
(Out-of-the-box) |
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| Platform Features |
| Support for Monitor Grouping and Management |
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| Free Tools |
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| Threshold based Alerting |
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| SLA Management & Reporting |
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| IT Automation |
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| Multi-User Login |
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| Customizable Dashboards |
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| Security and Compliance |
| ↳ Patching, Agents, and Updates |
| Agent Delivery & Deployment |
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(Limited) |
| Agent Signature Verification |
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| Agent Checksum Validation |
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| Agent Ports |
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| Agent & Server Patching |
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(Limited) |
| Agent Upgrades |
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(Limited) |
| Non-Root Agent Support |
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(Limited) |
| Agent Delivery Security |
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(Limited) |
| ↳ Incident Response & Security Operations |
| Dedicated Incident Response Team |
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| Proactive Threat Monitoring |
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| ↳ Vulnerability Management & Testing |
| Dedicated Vulnerability Management Program |
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| External Penetration Testing |
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| Red Team Engagement |
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| ↳ Identity & Access Management |
| SSO Capability |
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| Biometrics Authentication |
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| Two-factor Authentication |
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| Okta Login Support |
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| Active Directory Integration |
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| Role-Based Access Control (RBAC) |
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| IP Allowlisting |
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| ↳ Data Security |
| TLS/SSL for Data in Transit |
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| AES-256 for Data at Rest |
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| Logs and Traces can Redact PII before Storage |
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| API Key/Token Encryption & Rotation |
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| ↳ Compliance Certifications |
| SOC 2 Type II |
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| ISO 27001 |
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| ISO 27017 |
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| ISO 27018 |
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| ISO 27701 |
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| ISO 9001 |
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| SOC 1 type II |
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| TX-RAMP |
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| CSA- STAR LVL- 1,2 |
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| GDPR Compliance (for EU) |
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| Compliant with other Privacy Regulations |
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| Note: Icinga, as an open-source platform, does not carry compliance certifications, Site24x7 delivers a privacy-first monitoring solution backed by extensive certifications. |
| ↳ Tracking and Auditing |
| Audit Logs for User Activity |
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(Via module) |
| API Access Logging |
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| Config Change Tracking |
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| Compliance Dashboards |
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| ↳ Data Residency & Privacy |
| Regional Data Centers (EU/US/Asia) |
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| Customer-Managed Keys (CMK) for Encryption |
Yet to be released |
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| Data Retention Control (Configurable Log/Metric Retention) |
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| Option to Store Logs/Metrics within Specific Regions |
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| Data Isolation between DCs |
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(Limited Manual setup) |
| Multi-DC Replication |
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| Automated Failover Mechanisms |
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(Very limited) |
| For MSPs |
| Multi-tenancy |
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| White Labeling |
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| Single Invoice |
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| Data Isolation between Customers |
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| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership |
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| AIOps |
| Anomaly Detection |
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| Dynamic Thresholds for Anomaly Detection |
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| Forecasting |
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| Outlier Detection in Capacity Planning |
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| Alerts |
| Voice Call, SMS, and Mobile App Notifications |
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(App notification, emails only) |
| Alarm Management |
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| Mobile App |
| Android and iOS Apps |
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| Third-party Integrations |
| Microsoft Teams, Webhooks, Zendesk, ConnectWise, Telegram, Zapier, Moogsoft, Zoho Desk and Cliq, Freshservice, ManageEngine Service DeskPlus, and AlarmsOne |
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| SIGNL4, ilert, AlertOps, Stackstorm, Zigiwave, and Citunius |
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| Slack, Jira, PagerDuty, ServiceNow, VictorOps, BigPanda, and ZenDuty |
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| Support Options |
| Phone |
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| Chat |
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| E-mail |
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| Documentation |
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| Community |
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| Knowledge Base |
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| Video Tutorials |
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| Pricing |
| Pricing Starts at |
$9/mo |
No transparent pricing |
| Free Trial |
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| Free Training |
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