Why choose Site24x7?
Scale ahead with better observability
Unify your metrics, traces, events, and logs into a single, comprehensive view, making it easier to monitor, strategize, and optimize your infrastructure. Designed for ease of use, it helps you scale operations without missing a beat, with setup in just minutes.
From legacy to cloud-native—covered
Get instant visibility with agent, agentless, and OpenTelemetry-based monitoring. Site24x7 adapts to your infrastructure—legacy, hybrid, or cloud-native—offering full-stack observability for all teams. Scale flexibly with a setup that fits your architecture, not the other way around.
Customized MSP and CSP features
Site24x7 offers dedicated pricing and tools for MSPs and CSPs to monitor diverse client infrastructures. Deliver great user experiences with unified visibility across endpoints, networks, apps, and clouds—all from a single, SaaS-based platform built for multi-account management.
One-stop shop for your IT monitoring needs
Site24x7, part of Zoho's ManageEngine suite, offers a centralized platform for IT monitoring, spanning service management, endpoint management, and security. Backed by continuous R&D and a customer-first approach, it’s built to support evolving IT demands.
ManageEngine Site24x7 vs Better Stack
Services Offered | ManageEngine Site24x7 | Better Stack |
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Log management | ||
Collect Log Data from Multiple Servers | ![]() |
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Consolidate Logs across Servers | ![]() |
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Out-of-the-box Support for Common Applications—MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs | ![]() |
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Query-based Searching | ![]() |
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Query-based Alerts | ![]() |
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Pre-defined Dashboards | ![]() |
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Cluster Messages based on Pattern Similarity | ![]() |
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Support for Cloud Logs like AWS, GCP, and Azure | ![]() |
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Support for container logs like Kubernetes, Docker, and Redhat OpenShift | ![]() |
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Event Logs and SysLogs Monitoring | ![]() |
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Internet Services and End User Experience Monitoring | ||
Website Monitoring | ![]() |
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Synthetic Monitoring | ![]() |
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REST API Monitoring | ![]() |
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Front-end Monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket | ![]() |
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Monitoring from Global Locations | ![]() |
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Security Monitoring | ![]() |
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Real User Monitoring | ![]() |
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Legacy, Modern, and Hybrid Infrastructure Monitoring | ||
Monitoring Architecture | ![]() Agent-based and Open Telemetry-based metric collection for monitoring |
![]() OpenTelemetry-based monitoring (vendor-neutral, requires manual instrumentation) |
OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD | ![]() |
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Dell iDRAC, HP iLO, and HP UX Monitoring | ![]() |
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Out-of-the-box Monitoring | ![]() |
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Microsoft Applications Monitoring | ![]() |
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Database Monitoring | ![]() |
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Cron Monitoring | ![]() |
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Metrics Monitoring (Prometheus and StatsD) | ![]() |
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Hadoop Monitoring | ![]() |
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SMART Disk Monitoring | ![]() |
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Integration (Plugins) | ![]() |
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Custom Plugins | ![]() |
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Network Monitoring | ||
Network Discovery | ![]() |
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SNMP v1-3 Support | ![]() |
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Automatic Layer 2/ Layer 3 Network and Topology Maps | ![]() |
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Support for Devices like Routers, Switches, Firewalls, and Printers | ![]() |
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Device Templates | ![]() |
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SNMP Traps for Instant Alerts | ![]() |
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Cisco Meraki Monitoring | ![]() |
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VPN Monitoring | ![]() |
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Third-Party Integration for Workflow | ![]() |
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Cisco IPSLA Monitoring | ![]() |
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Infrastructure Details | ![]() |
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Bandwidth Monitoring | ![]() |
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Interfaces Monitoring for Traffic and Errors Discards | ![]() |
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Network Traffic (NetFlow) Monitoring | ![]() |
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Network Configuration Management | ![]() |
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Virtualization Monitoring | ||
VMware Monitoring | ![]() |
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Nutanix Monitoring | ![]() |
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Hyper-V Monitoring | ![]() |
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Container Monitoring | ||
Kubernetes Monitoring | ![]() |
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RedHat OpenShift Monitoring | ![]() |
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Docker Monitoring | ![]() |
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Multi-cloud Monitoring | ||
AWS Monitoring | ![]() |
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Azure Monitoring | ![]() |
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GCP Monitoring | ![]() |
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OCI Monitoring | ![]() |
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Guidance Reports for Cloud Platforms | ![]() |
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Cloud Cost Management | ![]() |
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Application Performance Monitoring | ||
Open Telemetry Integration | ![]() |
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Java, .Net, PHP, Ruby, Python, and Node.js | ![]() |
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Service Maps | ![]() |
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Mobile Monitoring for Flutter App | ![]() |
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Thread Dump Analysis | ![]() |
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Critical Application Perfomance Monitoring Features | ![]() |
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Distributed Tracing | ![]() |
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Remote Monitoring | ||
Internal Network | ![]() |
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VPN Monitoring | ![]() |
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VoIP Monitoring | ![]() |
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VDI Monitoring | ![]() |
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Microsoft Office 365 Monitoring | ![]() |
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Platform Features | ||
Support for Monitor Grouping and Management | ![]() |
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Free Tools | ![]() |
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Threshold based Alerting | ![]() |
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SLA Management & Reporting | ![]() |
![]() Limited (Status pages offer uptime/method dashboards and analytics) |
Monitoring from Global Locations | ![]() |
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Multi-User Login | ![]() |
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Status Page | ![]() |
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Customizable Dashboards | ![]() |
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For MSPs | ||
Multi-tenancy | ![]() |
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White Labeling | ![]() |
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Single Invoice | ![]() |
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Data Isolation between Customers | ![]() |
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Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership | ![]() |
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AIOps | ||
Anomaly Detection | ![]() |
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Dynamic Thresholds for Anomaly Detection | ![]() |
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Forecasting | ![]() |
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Outlier Detection in Capacity Planning | ![]() |
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Alerts | ||
Voice Call, SMS, and Mobile App Notifications | ![]() |
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Alarm Management | ![]() |
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Mobile App | ||
Android and iOS Apps | ![]() |
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Third-party integrations | ||
Microsoft Teams, Slack, Webhooks, PagerDuty, Splunk On-Call, Jira, Zendesk, and Telegram | ![]() |
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ConnectWise, ServiceNow, Zoho Desk, Freshservice, Cliq, Moogsoft, Signl4, iLert, AlertOps, StackStorm, ZigiWave, Citunius, BigPanda, VictorOps | ![]() |
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Secure Login Features | ||
SSO Capability | ![]() |
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Biometrics Authentication | ![]() |
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Two-factor Authentication | ![]() |
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Okta Login Support | ![]() |
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Active Directory Integration | ![]() |
![]() Through Okta–AD integration (SCIM sync & SSO); no native AD binding |
Support Options | ||
Phone | ![]() |
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Chat | ![]() |
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Documentation | ![]() |
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Community | ![]() |
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Knowledge Base | ![]() |
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Video Tutorials | ![]() |
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Pricing | ||
Pricing Starts at | $9/month | $29/month |
Free trial | ![]() (30 days) |
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Free training | ![]() |
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