Atera is a remote monitoring and management (RMM) product exclusively. Site24x7 is a complete IT monitoring solution that offers server, network, cloud and website monitoring, and multi-tenancy support for MSPs to manage their clients securely. For organizations only requiring RMM monitoring functionality, ManageEngine's RMM Central provides dedicated RMM capabilities with ticketing, monitoring, and patching solutions from on-premises software.
Looking to monitor all your IT resources from a single console, comprehensively troubleshoot, and analyze and forecast your IT resources' performance using AI-powered insights? Site24x7 is your ideal solution. It's easy to use and cost-effective.
Site24x7 vs Atera
| Services Offered | Site24x7 | Atera |
|---|---|---|
| Internet Services and End User Experience Monitoring | ||
| Website Monitoring |  Out-of-the-box |
Only HTTP and TCP monitoring |
| Ping Monitoring | |
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| Mobile Network Monitoring | |
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| Webpage Speed (Browser) Monitoring | |
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| DNS Server Monitoring | |
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| Synthetic Monitoring (Browser) | |
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| Real User Monitoring (RUM) | |
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| Security Monitoring | ||
| Security Monitoring | |
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| Server Monitoring | ||
| Out-of-the-box Monitoring with 60+ Metrics | |
|
| IIS Monitoring | |
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| Microsoft Applications Monitoring | |
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| Microsoft Applications Monitoring | |
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| 100+ apps Integration (Plugins) | |
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| Custom Plugins | |
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| Network Monitoring | ||
| Automatic Network Discovery | |
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| Support for Devices like Routers, Switches, Firewalls, and Printers | Receive support for 10000+ devices from 450+ vendors. |
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| Automatic Layer 2/ Layer 3 Network Maps | |
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| NetFlow Monitoring | Full-fledged network traffic and bandwidth monitoring. |
Monitors only the source of network traffic by examining the protocol. |
| Network Configuration Management | |
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| Application Performance Monitoring | ||
| Application Performance Monitoring | |
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| Virtualization Monitoring | ||
| VMware Monitoring | |
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| Nutanix Monitoring | |
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| Hyper-V Monitoring | |
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| Container Monitoring | ||
| Container Monitoring | |
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| Multi-Cloud Monitoring | ||
| Multi-Cloud Monitoring | |
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| Log Management | ||
| Log Management | |
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| IT Help Desk Management | ||
| IT Help Desk Management | With ManageEngine ServiceDesk Plus Cloud integration |
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| Backup and Disaster Recovery | ||
| Backup and Disaster Recovery | |
Using Acronis |
| Ransomware Protection | ||
| Ransomware Protection | |
Using Webroot Antivirus and DNS Protection |
| Patch Management | ||
| Patch Management | |
|
| Professional Service Automation | ||
| Professional Service Automation | |
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| Platform Features | ||
| Support for Monitor Grouping and Management | |
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| Free Tools | |
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| Status Pages to show service status to Customers | |
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| Maintenance Period | |
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| Resource Organisation using Tags | |
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| Setting Monitor Dependencies | |
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| Threshold based Alerting | |
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| Email Reports | |
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| Out-of-the-box Reports | |
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| Log Reports | |
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| SLA Management & Reporting | |
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| IT Automation | |
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| Multi-User Login | |
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| Customizable Dashboards | |
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| MSP Features | ||
| Manage Multiple Customer Accounts | |
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| Multi-tenancy | |
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| White Labeling | |
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| Multi-customer Dashboard | |
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| Single Administration | |
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| Single Invoice | |
Using QuickBooks |
| Data Isolation between Teams | |
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| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership | |
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| AI-powered Monitoring | ||
| Anomaly Detection | |
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| Forecasting | |
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| NLP-based ChatOps | |
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| Alerts | ||
| Push Notifications and Emails | |
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| Voice Call and SMS | |
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| Alarm Management | |
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| Mobile App | ||
| Android and iOS Apps | |
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| Third Party Integrations | ||
| Jira | |
Using Tray |
| Slack | |
|
| PagerDuty | |
Using Tray |
| Zapier | |
|
| Microsoft Teams | |
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| ServiceNow | |
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| OpsGenie | |
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| Webroot | |
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| Bitdefender | |
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| Acronis | |
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| Quickbooks | |
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| Xero | |
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| Secure Login Features | ||
| SSO Capability | |
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| Biometrics Authentication | |
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| Two-factor Authentication | |
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| Okta login Support | |
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| Support | ||
| Phone | |
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| Chat | |
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| Knowledge Base | |
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| Video Tutorials | |
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| Pricing | ||
| Pricing Starts from | $9/month | $79/month |
| Free Trial | |
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| Training | Exclusive free and on-site trainings |
Only through webinars |
| No Credit Card required | |
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