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Why choose Site24x7?

All from a single console

Monitor different IT resources from a single console. This solution provides full-stack legacy and modern IT infrastructure monitoring in a single package without the need to install different packs for different IT components. ManageEngine Site24x7 also delivers digital experience monitoring to ensure the uptime and performance of customer-facing digital assets.

Built-in log management and APM

Site24x7 provides out-of-the-box application performance monitoring and centralized log management without needing to integrate with different tools.

On-the-go monitoring using Android and iOS devices

You can receive instant alerts and stay informed about your IT environment effortlessly from anywhere, anytime, through Android and iOS mobile apps. The user-friendly mobile, tablet, and TV apps provide easy access to dashboards, monitor reports, and quickly troubleshoot issues.

Customized MSP and CSP features

With a separate pricing pack and a set of features targeting managed service providers and cloud service providers, Site24x7 provides remote monitoring and management for different customer accounts.

One-stop shop for your IT monitoring needs

Site24x7 is part of ManageEngine's comprehensive suite of IT management products, serving as a one-stop shop for your IT management requirements—including IT service management (ITSM), unified endpoint management (UEM), and security information and event management (SIEM). Also, being a division of Zoho, Site24x7 inherits the rich culture of continuous research, development, and a customer-first approach.

Site24x7 vs Zenoss

Services Offered Site24x7 Zenoss
Legacy, Modern, and Hybrid Infrastrcuture Monitoring
OS Support: Windows and Linux, Solaris, and IBM AIX
Over 80 metrics
macOS Monitoring
Developed and supported by the Zenoss User Community
FreeBSD Monitoring
Dell iDRAC, HP iLO, and HP UX Monitoring
Microsoft Applications Monitoring
Database Monitoring
Cron Monitoring
Hadoop Monitoring
SMART Disk Monitoring
Integration (Plugins)
Custom Plugins
Network Monitoring
Network Discovery via SNMP, ICMP, and CIDR
Network Uptime and Performance Monitoring using SNMP
SNMP v1-3 Support
Automatic Layer 2/ Layer 3 Network Maps
Network Topology Mapping
Out-of-the-box Support for Network Devices
Device Templates
Over 10,000 device templates from 450+ vendors
SNMP Traps for Instant Alerts
Network Traffic (NetFlow) Monitoring
Bandwidth Monitoring
Network Configuration Management
Cisco Meraki Monitoring
VPN Monitoring
Cisco, Fortinet, Barracuda, ZyXEL, TopSec, NetScreen Technologies, Check Point, Palo Alto Networks, Juniper Networks, Huawei, and more

Only Cisco ASA VPN
Third-Party Integration for Workflow
Infrastructure Details
VoIP Monitoring
Vitualization Monitoring
VMware Monitoring
Doesn't provide out-of-the-box monitoring for VMware snapshots
Nutanix Monitoring
Hyper-V Monitoring
Container Monitoring
Docker Monitoring
Kubernetes Monitoring
Multi-Cloud Monitoring
AWS monitoring
50+ services
Azure Monitoring
100 + services

Only Azure subscription managing services
GCP Monitoring
Guidance Reports for Cloud Platforms
Log Management
Collect Log Data from Multiple Servers

Integration with other log management tools
Consolidate Logs across Servers
Integration with other log management tools
Out-of-the-box Support for Common Applications
Depends on the integration
Query-based Searching
Depends on the integration
Query-based Alerts
Depends on the integration
Internet Services and End User Experience Monitoring
Website Monitoring
Only HTTP monitor
Synthetic Monitoring
From 130 global locations
REST API Monitoring
REST API Transaction Monitoring
Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, mail server, and WebSocket
Only FTP, mail server RTT, and NTP monitoring
Monitoring from global locations
130 global locations
gRPC Monitoring
Security Monitoring
Real User Monitoring
Application Performance Monitoring
Java, .Net, PHP, Ruby, Python, and Node.js
Allows APM data ingestion through tools like Datadog, Dynatrace, and NewRelic
Service Maps
Critical Application Perfomance Monitoring Features
Distributed Tracing
Platform Features
Support for Monitor Grouping and Management
Free Tools
Threshold based Alerting
SLA Management & Reporting
IT Automation
Multi-User Login
Customizable Dashboards

A Javascript widget framework for creating portlets and sharing dashboards
For MSPs
White Labeling
Single Invoice
Data Isolation between Customers
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership
Anomaly Detection
Dynamic Thresholds for Anomaly Detection
Capacity Planning
Outlier Detection in Capacity Planning
Email, voice Call, SMS, and Mobile App Notifications
Only email and SMS
Alarm Management
Mobile App
Android and iOS Apps
Third-party Integrations
Microsoft Teams, Webhooks, ServiceNow, Zendesk, and PagerDuty
Slack, Jira, ConnectWise, Telegram, Zapier, Moogsoft, Zoho Desk and Cliq, Freshservice, Discord, Zoho Analytics, ManageEngine Service DeskPlus and AlarmsOne
Secure Login Features
SSO Capability
Biometrics Authentication
Multi-factor Authentication
Okta login Support
Active Directory Integration
Support Options
Status Page for Communicating Service Availability
Support Portal
Pricing Starts at $9.00 Not transparent
Free trial
Only for selected features
This comparison was updated on July 12, 2023. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

This is what some of our customers have to say:

I wanted to give a shout-out to Site24x7; we love them; they are great. We've got clients who need to access information in the UK, the US, anywhere in North America, Asia, or Europe. We've got points that we can leverage from Site24x7, and we can test latency between countries and continents, and it's just great. We love those guys. Great service, great support, and I wouldn't look anywhere else.

Shmuel Eliwatt

President – Zahava Networks

Site24x7's rich feature set has always surprised us, especially the custom dashboard and reports that we get using Site24x7 has helped us in identifying critical performance issues and address them before our teams are notified. Their friendly assistance during sessions and openness to feature requests makes us feel Site24x7 has been the best choice for all our monitoring requirements.

Chandresh Dedhia

Head – Information Technology

We had a major server issue that shut down our entire website. Thanks to Site24x7, I got alerted immediately that something was very wrong, and it allowed me to start working on a solution. This immediate and thorough notification saved us precious time and thousands of dollars in lost revenue. I really want to thank you and congratulate you on the system. You’ve earned yourself a very long-term customer!

Tristan Tardy,

Web Producer, Dastmalchi

We use Site24x7 to monitor our servers and I have to say, it gives us great insight into what the users see as the performance of the system instead of what the server thinks the performance is – users are not concerned by CPU, memory or I/O they are interested in response times and availability. We also use Site24x7 to alert us to slow servers as well as outages of the server – in most cases we are aware of server issues before the client is aware of it – which is invaluable to building a strong client relationship. I have not seen anything else that gives us the breadth of monitoring points that we need, keep up the good work.

Rick Pearson

Director at The Ripe Group