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Awards and recognitions

Database Monitoring

Database Monitoring

Log Management

Log Management

Observability Solution

Observability Solution

IT Alerting

IT Alerting

AIOps

AIOps

Why choose Site24x7?

All from a single console

Monitor different IT resources from a single console. This solution provides full-stack legacy and modern IT infrastructure monitoring in a single package without the need to install different packs for different IT components. ManageEngine Site24x7 also delivers digital experience monitoring to ensure the uptime and performance of customer-facing digital assets.

Built-in log management and APM

Site24x7 provides out-of-the-box application performance monitoring and centralized log management without needing to integrate with different tools.

On-the-go monitoring using Android and iOS devices

You can receive instant alerts and stay informed about your IT environment effortlessly from anywhere, anytime, through Android and iOS mobile apps. The user-friendly mobile, tablet, and TV apps provide easy access to dashboards, monitor reports, and quickly troubleshoot issues.

Customized MSP and CSP features

With a separate pricing pack and a set of features targeting managed service providers and cloud service providers, Site24x7 provides remote monitoring and management for different customer accounts.

One-stop shop for your IT monitoring needs

Site24x7 is part of ManageEngine's comprehensive suite of IT management products, serving as a one-stop shop for your IT management requirements—including IT service management (ITSM), unified endpoint management (UEM), and security information and event management (SIEM). Also, being a division of Zoho, Site24x7 inherits the rich culture of continuous research, development, and a customer-first approach.

Site24x7 vs Zenoss

Services Offered Site24x7 Zenoss
Legacy, Modern, and Hybrid Infrastrcuture Monitoring
OS Support: Windows and Linux, Solaris, and IBM AIX greycheckmark circled
Over 80 metrics
greycheckmark circled
macOS Monitoring greycheckmark circled greycheckmark circled
Developed and supported by the Zenoss User Community
FreeBSD Monitoring greycheckmark circled greycheckmark circled
Dell iDRAC, HP iLO, and HP UX Monitoring greycheckmark circled greycheckmark circled
Microsoft Applications Monitoring greycheckmark circled greycheckmark circled
Database Monitoring greycheckmark circled greycheckmark circled
Cron Monitoring greycheckmark circled greyclose circled
Hadoop Monitoring greycheckmark circled greycheckmark circled
SMART Disk Monitoring greycheckmark circled greyclose circled
Integration (Plugins) greycheckmark circled
100+
greycheckmark circled
Custom Plugins greycheckmark circled greycheckmark circled
Network Monitoring
Network Discovery via SNMP, ICMP, and CIDR greycheckmark circled greycheckmark circled
Network Uptime and Performance Monitoring using SNMP greycheckmark circled greycheckmark circled
SNMP v1-3 Support greycheckmark circled greycheckmark circled
Automatic Layer 2/ Layer 3 Network Maps greycheckmark circled greycheckmark circled
Network Topology Mapping greycheckmark circled greycheckmark circled
Out-of-the-box Support for Network Devices greycheckmark circled greycheckmark circled
Device Templates greycheckmark circled
Over 10,000 device templates from 450+ vendors
greycheckmark circled
SNMP Traps for Instant Alerts greycheckmark circled greycheckmark circled
Network Traffic (NetFlow) Monitoring greycheckmark circled greycheckmark circled
Bandwidth Monitoring greycheckmark circled greycheckmark circled
Network Configuration Management greycheckmark circled
Out-of-the-box
greyclose circled
Cisco Meraki Monitoring greycheckmark circled greycheckmark circled
VPN Monitoring greycheckmark circled
Cisco, Fortinet, Barracuda, ZyXEL, TopSec, NetScreen Technologies, Check Point, Palo Alto Networks, Juniper Networks, Huawei, and more
greycheckmark circled
Only Cisco ASA VPN
Third-Party Integration for Workflow greycheckmark circled greycheckmark circled
Infrastructure Details greycheckmark circled greycheckmark circled
VoIP Monitoring greycheckmark circled greycheckmark circled
Vitualization Monitoring
VMware Monitoring greycheckmark circled greycheckmark circled
Doesn't provide out-of-the-box monitoring for VMware snapshots
Nutanix Monitoring greycheckmark circled greycheckmark circled
Hyper-V Monitoring greycheckmark circled greycheckmark circled
Container Monitoring
Docker Monitoring greycheckmark circled greycheckmark circled
Kubernetes Monitoring greycheckmark circled greycheckmark circled
Multi-Cloud Monitoring
AWS monitoring greycheckmark circled
50+ services
greycheckmark circled
Azure Monitoring greycheckmark circled
100 + services
greycheckmark circled
Only Azure subscription managing services
GCP Monitoring greycheckmark circled greycheckmark circled
Guidance Reports for Cloud Platforms greycheckmark circled greyclose circled
Log Management
Collect Log Data from Multiple Servers greycheckmark circled
Out-of-the-box
greycheckmark circled
Integration with other log management tools
Consolidate Logs across Servers greycheckmark circled greycheckmark circled
Integration with other log management tools
Out-of-the-box Support for Common Applications greycheckmark circled greyclose circled
Depends on the integration
Query-based Searching greycheckmark circled greyclose circled
Depends on the integration
Query-based Alerts greycheckmark circled greyclose circled
Depends on the integration
Internet Services and End User Experience Monitoring
Website Monitoring greycheckmark circled greyclose circled
Only HTTP monitor
Synthetic Monitoring greycheckmark circled
From 130+ global locations
greycheckmark circled
REST API Monitoring greycheckmark circled greycheckmark circled
REST API Transaction Monitoring greycheckmark circled greyclose circled
Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, mail server, and WebSocket greycheckmark circled greycheckmark circled
Only FTP, mail server RTT, and NTP monitoring
Monitoring from global locations greycheckmark circled
130+ global locations
greyclose circled
gRPC Monitoring greycheckmark circled greyclose circled
Security Monitoring greycheckmark circled greyclose circled
Real User Monitoring greycheckmark circled greyclose circled
Application Performance Monitoring
Java, .Net, PHP, Ruby, Python, and Node.js greycheckmark circled greyclose circled
Allows APM data ingestion through tools like Datadog, Dynatrace, and NewRelic
Service Maps greycheckmark circled greyclose circled
Critical Application Perfomance Monitoring Features greycheckmark circled greyclose circled
Distributed Tracing greycheckmark circled greyclose circled
Platform Features
Support for Monitor Grouping and Management greycheckmark circled greycheckmark circled
Free Tools greycheckmark circled greyclose circled
Threshold based Alerting greycheckmark circled greycheckmark circled
SLA Management & Reporting greycheckmark circled greyclose circled
IT Automation greycheckmark circled greycheckmark circled
Multi-User Login greycheckmark circled greycheckmark circled
Customizable Dashboards greycheckmark circled
Out-of-the-box
greycheckmark circled
A Javascript widget framework for creating portlets and sharing dashboards
For MSPs
Multi-tenancy greycheckmark circled greyclose circled
White Labeling greycheckmark circled greyclose circled
Single Invoice greycheckmark circled greyclose circled
Data Isolation between Customers greycheckmark circled greyclose circled
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership greycheckmark circled greyclose circled
AIOps
Anomaly Detection greycheckmark circled greycheckmark circled
Dynamic Thresholds for Anomaly Detection greycheckmark circled greyclose circled
Forecasting greycheckmark circled greycheckmark circled
Capacity Planning greycheckmark circled greycheckmark circled
Outlier Detection in Capacity Planning greycheckmark circled greyclose circled
Alerts
Email, voice Call, SMS, and Mobile App Notifications greycheckmark circled greycheckmark circled
Only email and SMS
Alarm Management greycheckmark circled greycheckmark circled
Mobile App
Android and iOS Apps greycheckmark circled greyclose circled
Third-party Integrations
Microsoft Teams, Webhooks, ServiceNow, Zendesk, and PagerDuty greycheckmark circled greycheckmark circled
Slack, Jira, ConnectWise, Telegram, Zapier, Moogsoft, Zoho Desk and Cliq, Freshservice, Discord, Zoho Analytics, ManageEngine Service DeskPlus and AlarmsOne greycheckmark circled greyclose circled
Secure Login Features
SSO Capability greycheckmark circled greycheckmark circled
Biometrics Authentication greycheckmark circled greyclose circled
Multi-factor Authentication greycheckmark circled greycheckmark circled
Okta login Support greycheckmark circled greyclose circled
Active Directory Integration greycheckmark circled greycheckmark circled
Support Options
Status Page for Communicating Service Availability greycheckmark circled greycheckmark circled
Phone greycheckmark circled greycheckmark circled
Chat greycheckmark circled greyclose circled
Email greycheckmark circled greyclose circled
Community greycheckmark circled
Free
greyclose circled
Support Portal greycheckmark circled
Free
greycheckmark circled
Pricing
Pricing Starts at USD 42/month (paid annually) Not transparent
Free trial greycheckmark circled greycheckmark circled
Only for selected features
This comparison was updated on October 18, 2024. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

This is what some of our customers have to say:

I wanted to give a shout-out to Site24x7; we love them; they are great. We've got clients who need to access information in the UK, the US, anywhere in North America, Asia, or Europe. We've got points that we can leverage from Site24x7, and we can test latency between countries and continents, and it's just great. We love those guys. Great service, great support, and I wouldn't look anywhere else.

Shmuel Eliwatt

President – Zahava Networks

Site24x7's rich feature set has always surprised us, especially the custom dashboard and reports that we get using Site24x7 has helped us in identifying critical performance issues and address them before our teams are notified. Their friendly assistance during sessions and openness to feature requests makes us feel Site24x7 has been the best choice for all our monitoring requirements.

Chandresh Dedhia

Head – Information Technology

We had a major server issue that shut down our entire website. Thanks to Site24x7, I got alerted immediately that something was very wrong, and it allowed me to start working on a solution. This immediate and thorough notification saved us precious time and thousands of dollars in lost revenue. I really want to thank you and congratulate you on the system. You’ve earned yourself a very long-term customer!

Tristan Tardy,

Web Producer, Dastmalchi

We use Site24x7 to monitor our servers and I have to say, it gives us great insight into what the users see as the performance of the system instead of what the server thinks the performance is – users are not concerned by CPU, memory or I/O they are interested in response times and availability. We also use Site24x7 to alert us to slow servers as well as outages of the server – in most cases we are aware of server issues before the client is aware of it – which is invaluable to building a strong client relationship. I have not seen anything else that gives us the breadth of monitoring points that we need, keep up the good work.

Rick Pearson

Director at The Ripe Group

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