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Improve the digital end-user experience and boost conversions

Combine synthetic and real user data to achieve a high level of performance.

Synthetic Monitoring

  • Proactively test the response time and functionality of critical transactions or endpoints 24x7 from worldwide locations.
  • Simulate navigation paths—common actions like sign up or a complex user journey from login to the payment gateway—on a real browser to identify and resolve potential issues before they affect your customers.
  • Point and click the elements that you want the test to interact with using our recorder tool, or upload the existing Selenium IDE test cases to get started.

Real User Monitoring

  • Measure the real-world experience for your website and single-page applications.
  • Capture high resolution times for page loads. Analyze statistics by dimensions like geography, browser, or device to identify whether you are delivering a consistent experience.
  • Monitor performance data for interactions that lead to a view change, along with all the AJAX requests for single-page applications (SPAs). Upload source maps and troubleshoot JS errors using stack trace details.

Transaction time

Web transaction monitoring

World wide Apdex score

Real user monitoring

Performance summary

Understand real user behavior on your websites

Website monitoring overview

1. What is website monitoring?

Website monitoring is the practice of testing and ensuring the availability, performance, and security of a website or web application. Website monitoring is crucial to ensure that a webpage or web application is up and is performing well. Website monitoring also helps gauge the end-user experience that a webpage offers by tracking response times, webpage content, uptime, page size, SSL certificates, domains, and web vitals, all of which can affect webpage performance.

A website monitoring tool collects, tracks, and analyzes critical website-related metrics including uptime and page content. Monitoring is often performed from several locations across the globe to track latency issues and provide an uninterrupted end-user experience. This is done using a wide range of servers located in different global locations. These systems run checks to ensure that a site is running optimally. A connection to the website is initiated from one of the locations chosen as the main location. The response code is then analyzed for specific content, the page load time is monitored, and the steps in the transaction are checked in depth.

Yes, a glitch-free and trusted online experience is what customers expect. The performance of a website is directly proportional to the rate of customer conversion, revenue, and end-user satisfaction. A slow loading page can lead to dissatisfied customers who might leave your page in search of a fast loading, better-performing webpage. With web performance monitoring, fine-tune the performance of your page elements, ensure a better load time, and retain your customer base.

Website performance is dependent on a few key metrics. A simple glitch in any one of these can affect the webpage load time or website availability. Website performance monitoring track elements including uptime, time to first byte (TTFB), page load time, links on the page, user actions on a page, performance of a database, location based variations, servers, traffic to the page, performance of third-party services, usability, and relevance of the page to find loopholes or issues that may affect the efficiency of page. Once issues are identified in any of these factors, alerts will be sent to fix them before it affects the end users.

Website monitoring mainly includes:

  • Web availability monitoring
    Website availability, or uptime monitoring, checks whether the webpage is accessible by all users from all the major global locations. Ensuring better uptime helps organizations meet their SLAs.
  • Website performance monitoring
    Website performance monitoring mainly considers the webpage speed and tracks the page elements that slow down the page. Analyzing the page speed can help tackle issues that might affect the end-user experience and reduce bounce rates.
  • Web functionality monitoring
    Functionality monitoring includes transaction monitors that interact with a webpage like a real user and ensures that each step in the transaction is working correctly. Recording the transactions can help IT teams trace potential pain points and fix them before they affect users.

With website performance monitoring tools, you can:

  • Maximize website availability across locations
  • Enhance performance by monitoring key metrics
  • Minimize downtime
  • Ensure customer trust and better end-user experiences
  • Ensure customer retention
  • Achieve better conversion rates

Try Site24x7 website monitoring solution. A better digital customer experience starts here.

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