Site24x7 vs Prometheus

Find out why Site24x7 is a better alternative to Prometheus

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Why Choose Site24x7?

Out-of-the-box monitoring for your IT

Site24x7 provides straightforward monitoring, allowing you to monitor your infrastructure, networks, applications, and websites right out of the box, without the need for any additional exporters or configurations. Various features like log management, network management, and APM are readily available in Site24x7, whereas Prometheus requires multiple integrations and exporters to achieve the same thing.

Alerting and notifications

Site24x7 includes native alerting and notification features that allow users to set up thresholds and receive alerts via various channels (email, SMS, etc.) when issues are detected. Whereas, Prometheus may require additional tools or configurations for this.

Built-in integrations

Site24x7 offers built-in integrations with various technologies, making it easier for users to monitor diverse environments without extensive manual configuration. With Prometheus, users might need to configure and manage these integrations separately.

Ease of use

With a well-organized and user-friendly interface and an easy setup process, Site24x7 is easily accessible for beginners and experienced users.

One-stop shop for your IT monitoring needs

Site24x7 is part of ManageEngine's comprehensive suite of IT management products, serving as a one-stop shop for your IT management requirements—including IT service management, unified endpoint management, and security information and event management. Also, being a division of Zoho, Site24x7 inherits the rich culture of continuous research and development as well as a customer-first approach.

Comprehensive support

Site24x7's support team can be easily reached via email, phone call, SMS, and community forums, while Prometheus has only a community forum.

Site24x7 vs Prometheus

Services Offered Site24x7 Prometheus
Legacy, Modern, and Hybrid Infrastrcuture Monitoring
System Monitoring
Out-of-the-box Performance Monitoring
Over 80 metrics
Basic Application Monitoring
Minimal scope
StatsD Monitoring
Microsoft Applications Monitoring
May require additional exporters
Cron Monitoring
May require custom configurations
Hadoop Monitoring
May require additional configurations
Integration (Plugins)

Using exporters for integrations
Custom Plugins
Container Monitoring
Docker Monitoring
Kubernetes Monitoring
Multi-Cloud Monitoring
AWS monitoring
Azure Monitoring
GCP Monitoring
Guidance Reports for Cloud Platforms
Virtualization Monitoring
VMware Monitoring
Nutanix Monitoring
Hyper-V Monitoring
Network Monitoring
Network Discovery via SNMP, ICMP, and CIDR
Limited capabilities
Automatic Layer 2/ Layer 3 Network and Topology Maps
Support for Devices like Routers, Switches, Firewalls, and Printers
Device Templates
Over 11,000 device templates
Network Traffic (NetFlow) Monitoring
Limited, may depend on third-party tools
Network Configuration Management
Limited, may depend on third-party tools
Application Performance Monitoring
Java, .Net, PHP, Ruby, Python, and Node.js
Limited, may require exporters
Service Maps
Custom Instrumentation
Deployment Markers
Key Transactions
Distributed Tracing
Log Management
Collect Log Data from Multiple Servers
Consolidate Logs across Servers
Out-of-the-box Support for Common Applications—MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs
Query-based Searching
Query-based Alerts
Internet Services and End User Experience Monitoring
Website Monitoring
Limited, may require exporters
Webpage Speed (Browser) Monitoring
Synthetic Monitoring (Browser)
Real User Monitoring (RUM)
REST API Monitoring
Out-of-the-box monitoring

Basic monitoring, may require exporters
Web Security Monitoring
Web Security Monitoring
Platform Features
Support for Monitor Grouping and Management
Free Tools
Threshold based Alerting
SLA Management & Reporting
IT Automation
Limited, may require exporters
Multi-User Login
Customizable Dashboards
For MSPs
White Labeling
Single Invoice
Data Isolation between Customers
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership
Anomaly Detection
Dynamic Thresholds for Anomaly Detection
Limited, may require exporters
Outlier Detection in Capacity Planning
Voice Call, SMS, and Mobile App Notifications
May require additional tools
Alarm Management
Mobile App
Android and iOS Apps
Third-party Integrations
Webhooks, Opsgenie, ServiceNow, PagerDuty, Zapier, and Moogsoft
Slack, Microsoft Teams, VictorOps, Jira, BigPanda, ConnectWise, Zendesk, Telegram, Zoho Desk and Cliq, Freshservice, ManageEngine Service DeskPlus and AlarmsOne

Integrates with third-party systems through exporters
Secure Login Features
SSO Capability
Requires additional configurations
Biometrics Authentication
Requires additional configurations
Two-factor Authentication
Requires additional configurations
Okta login support
Active Directory Integration
Support Options
Pricing Starts at $9/mo Open source
Free Trial Open source
This comparison was updated on November 14, 2023. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

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