Site24x7 vs Prometheus

Find out why Site24x7 is a better alternative to Prometheus

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Awards and recognitions

Database Monitoring

Database Monitoring

Log Management

Log Management

Observability Solution

Observability Solution

IT Alerting

IT Alerting

AIOps

AIOps

Why Choose Site24x7?

Out-of-the-box monitoring for your IT

Site24x7 provides straightforward monitoring, allowing you to monitor your infrastructure, networks, applications, and websites right out of the box, without the need for any additional exporters or configurations. Various features like log management, network management, and APM are readily available in Site24x7, whereas Prometheus requires multiple integrations and exporters to achieve the same thing.

Alerting and notifications

Site24x7 includes native alerting and notification features that allow users to set up thresholds and receive alerts via various channels (email, SMS, etc.) when issues are detected. Whereas, Prometheus may require additional tools or configurations for this.

Built-in integrations

Site24x7 offers built-in integrations with various technologies, making it easier for users to monitor diverse environments without extensive manual configuration. With Prometheus, users might need to configure and manage these integrations separately.

Ease of use

With a well-organized and user-friendly interface and an easy setup process, Site24x7 is easily accessible for beginners and experienced users.

One-stop shop for your IT monitoring needs

Site24x7 is part of ManageEngine's comprehensive suite of IT management products, serving as a one-stop shop for your IT management requirements—including IT service management, unified endpoint management, and security information and event management. Also, being a division of Zoho, Site24x7 inherits the rich culture of continuous research and development as well as a customer-first approach.

Comprehensive support

Site24x7's support team can be easily reached via email, phone call, SMS, and community forums, while Prometheus has only a community forum.

Site24x7 vs Prometheus

Services Offered Site24x7 Prometheus
Legacy, Modern, and Hybrid Infrastrcuture Monitoring
System Monitoring greycheckmark circled greycheckmark circled
Out-of-the-box Performance Monitoring greycheckmark circled
Over 80 metrics
greycheckmark circled
Basic Application Monitoring greycheckmark circled greycheckmark circled
Minimal scope
StatsD Monitoring greycheckmark circled greyclose circled
Microsoft Applications Monitoring greycheckmark circled greyclose circled
May require additional exporters
Cron Monitoring greycheckmark circled greyclose circled
May require custom configurations
Hadoop Monitoring greycheckmark circled greyclose circled
May require additional configurations
Integration (Plugins) greycheckmark circled
Out-of-the-box
greycheckmark circled
Using exporters for integrations
Custom Plugins greycheckmark circled greycheckmark circled
Container Monitoring
Docker Monitoring greycheckmark circled greycheckmark circled
Kubernetes Monitoring greycheckmark circled greycheckmark circled
Multi-Cloud Monitoring
AWS monitoring greycheckmark circled greycheckmark circled
Azure Monitoring greycheckmark circled greycheckmark circled
GCP Monitoring greycheckmark circled greycheckmark circled
Guidance Reports for Cloud Platforms greycheckmark circled greyclose circled
Virtualization Monitoring
VMware Monitoring greycheckmark circled greycheckmark circled
Nutanix Monitoring greycheckmark circled greycheckmark circled
Hyper-V Monitoring greycheckmark circled greycheckmark circled
Network Monitoring
Network Discovery via SNMP, ICMP, and CIDR greycheckmark circled greycheckmark circled
Limited capabilities
Automatic Layer 2/ Layer 3 Network and Topology Maps greycheckmark circled greyclose circled
Support for Devices like Routers, Switches, Firewalls, and Printers greycheckmark circled
Out-of-the-box
greycheckmark circled
Device Templates greycheckmark circled
Over 11,000 device templates
greyclose circled
Network Traffic (NetFlow) Monitoring greycheckmark circled greycheckmark circled
Limited, may depend on third-party tools
Network Configuration Management greycheckmark circled greycheckmark circled
Limited, may depend on third-party tools
Application Performance Monitoring
Java, .Net, PHP, Ruby, Python, and Node.js greycheckmark circled greycheckmark circled
Limited, may require exporters
Service Maps greycheckmark circled greyclose circled
Custom Instrumentation greycheckmark circled greyclose circled
Deployment Markers greycheckmark circled greyclose circled
Key Transactions greycheckmark circled greyclose circled
Distributed Tracing greycheckmark circled greyclose circled
Log Management
Collect Log Data from Multiple Servers greycheckmark circled
Out-of-the-box
greyclose circled
Consolidate Logs across Servers greycheckmark circled greyclose circled
Out-of-the-box Support for Common Applications—MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs greycheckmark circled greyclose circled
Query-based Searching greycheckmark circled greycheckmark circled
Query-based Alerts greycheckmark circled greyclose circled
Internet Services and End User Experience Monitoring
Website Monitoring greycheckmark circled greycheckmark circled
Limited, may require exporters
Webpage Speed (Browser) Monitoring greycheckmark circled greyclose circled
Synthetic Monitoring (Browser) greycheckmark circled greyclose circled
Real User Monitoring (RUM) greycheckmark circled greyclose circled
REST API Monitoring greycheckmark circled
Out-of-the-box monitoring
greycheckmark circled
Basic monitoring, may require exporters
Web Security Monitoring
Web Security Monitoring greycheckmark circled greyclose circled
Platform Features
Support for Monitor Grouping and Management greycheckmark circled greycheckmark circled
Free Tools greycheckmark circled greyclose circled
Threshold based Alerting greycheckmark circled greycheckmark circled
SLA Management & Reporting greycheckmark circled greycheckmark circled
IT Automation greycheckmark circled greycheckmark circled
Limited, may require exporters
Multi-User Login greycheckmark circled greyclose circled
Customizable Dashboards greycheckmark circled greycheckmark circled
For MSPs
Multi-tenancy greycheckmark circled greyclose circled
White Labeling greycheckmark circled greyclose circled
Single Invoice greycheckmark circled greyclose circled
Data Isolation between Customers greycheckmark circled greyclose circled
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership greycheckmark circled greyclose circled
AIOps
Anomaly Detection greycheckmark circled greycheckmark circled
Dynamic Thresholds for Anomaly Detection greycheckmark circled greycheckmark circled
Forecasting greycheckmark circled greycheckmark circled
Limited, may require exporters
Outlier Detection in Capacity Planning greycheckmark circled greyclose circled
Alerts
Voice Call, SMS, and Mobile App Notifications greycheckmark circled greyclose circled
May require additional tools
Alarm Management greycheckmark circled greycheckmark circled
Mobile App
Android and iOS Apps greycheckmark circled greyclose circled
Third-party Integrations
Webhooks, Opsgenie, ServiceNow, PagerDuty, Zapier, and Moogsoft greycheckmark circled
Out-of-the-box
greyclose circled
Slack, Microsoft Teams, VictorOps, Jira, BigPanda, ConnectWise, Zendesk, Telegram, Zoho Desk and Cliq, Freshservice, ManageEngine Service DeskPlus and AlarmsOne greycheckmark circled
Out-of-the-box
greyclose circled
Integrates with third-party systems through exporters
Secure Login Features
SSO Capability greycheckmark circled greyclose circled
Requires additional configurations
Biometrics Authentication greycheckmark circled greyclose circled
Requires additional configurations
Two-factor Authentication greycheckmark circled greyclose circled
Requires additional configurations
Okta login support greycheckmark circled greycheckmark circled
Active Directory Integration greycheckmark circled greyclose circled
Support Options
Phone greycheckmark circled greyclose circled
Chat greycheckmark circled greyclose circled
E-mail greycheckmark circled greyclose circled
Community greycheckmark circled greycheckmark circled
Pricing
Pricing Starts at USD $42/mo (paid annually) Open source
Free Trial greycheckmark circled Open source
This comparison was updated on October 18, 2024. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

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