Find out why Site24x7 is a better alternative to New Relic

Site24x7 is a better alternative to New Relic offering comprehensive monitoring for your applications and IT infrastructure, covering monitoring and troubleshooting for websites, servers and network devices including private and public clouds.

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Site24x7 Customers

Why choose Site24x7 as a New Relic alternative?

  • Lightweight and nonintrusive agent

    The Site24x7 monitoring agent runs with minimal dependencies and consumes very little space on your systems. Data is gathered from log files, APIs, and simple commands.

  • A cost-effective alternative to infrastructure monitoring

    Monitor and manage your infrastructure and the servers behind it starting from basic availability to server cluster troubleshooting.

  • Priced irrespective of the physical configuration of your server

    We are not priced based on the number of cores, the RAM size, or the number of hours the server is running. This lets you to monitor your entire server infrastructure without worrying about the financial implications.

Site24x7 vs. New Relic

Services Offered Site24x7 New Relic
Ruby On Rails
.NET Core monitoring
Mobile APM
Real-Time Instrumentation
Service Maps
Integration with incident response tools
Anomaly Detection
APM+RUM Integration
Automated Milestone Markers
Support for apps hosted in cloud environments
Thread Profiling
Distributed Tracing
Key Transactions
Real User Monitoring
Real-time Global Application Performance
Monitor and Manage JavaScript Errors
Real-time Website Performance stats by ISPs, Devices, and Browsers
Monitor Ajax Requests
Web Vitals
User Segmentation
Ajax Calls
JavaScript Error Tracking
Multi-cloud Monitoring
Amazon Web Services (AWS) Monitoring
Azure Monitoring
Google Cloud Platform (GCP) Monitoring
Server Monitoring
VMware Monitoring
Docker Monitoring
Windows Applications Monitoring (IIS, SQL, Exchange, Hyper-V)
Does not support SQL and Exchange Monitoring
Nutanix Monitoring
Kubernetes Monitoring
macOS monitoring
FreeBSD monitoring
Integration with DevOps tools (Chef, Puppet, Github)
Network Monitoring
Network Uptime Monitoring using SNMP
Device Templates and Support for 10000+ Devices
SNMP Trap Processing
Network Topology Maps
Network Traffic Monitoring (NetFlow Monitoring)
VoIP Monitoring
Network Configuration Management
VPN monitoring
Log Monitoring
Web Monitoring
Website Performance Monitoring
Synthetic Transaction Monitoring
Website Performance Monitoring from Global Perspective
(Over 100+ Cities Globally)
Full-page Load Monitoring
Internet Services Uptime Monitoring (DNS Server, FTP Server, SMTP Server, POP Server, IMAP Server, Ping, Port (Custom Protocol) )
Supports only Ping and Port Monitoring
Email Round-Trip Time (ERT) Monitoring
SSL Certificate Monitoring
REST API Monitoring
SOAP Web Service Monitoring
Web Transaction behind the firewall (from inside your own data center)
With the Site24x7 On-Premise Poller feature
Website Defacement Monitoring
Blacklist Monitoring
Safe Browsing Monitoring
Platform Features
Support for Monitor Grouping and Management
Free Tools
Status Pages to show service status to customers
Maintenance Period
Resource Organization using Tags
Setting Monitor Dependencies
Threshold-based Alerting
Configuration rules for automatic association of properties
E-mail Reports
Out-of-the-box Reports
Log Reports
SLA Management and Reporting
IT Automation
Multi-User Login
Voice Call, SMS, E-mail, and Mobile app
Alarm Management
Integration with PagerDuty/Zapier
Third Party Integrations
Amazon EventBridge
ConnectWise Manage
Microsoft Teams
Secure Login Features
SSO Capability
Biometrics Authentication
Two-factor Authentication
Okta login support
Active Directory integration
Ability to restrict IP addresses
Password Policy
Anomaly Detection
Outlier detection in capacity planning
Support Options
Only for Enterprise customers
From Pro plan onwards
From Pro plan onwards
Knowledge Base
Video Tutorials
Licensing Model Based on number of Monitors (servers/instances) Based on Usage (New Relic One pricing model)
Based on Compute Units (Original pricing model)
Starts From Monitor 5 servers/10 applications at $10/month $0.25/GB
Forever Free Pack
Role-based feature restrictions
No Credit Card required
Support Channels Email support for all paid packs
Chat, Email, and Phone Support from the Pro pack
Only Community forum support for the Standard pack
In-app chat and email support from the Pro pack
Price (For users migrating from New Relic) Send us a screenshot of your last invoice and we will give you a 10% discount over what you pay New Relic
This comparison was updated on May 10, 2023. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

Hear it from our customers

Site24x7 gives us visibility into end user UI experience from global locations which is critical for our business. The instant alerting capabilities keep us on top of issues and helps us minimize end user impact. Thanks for the great service.

Sarah Kulp

Director of software operations at Informz

I wanted a new feature in Site24x7 APM Insight and guess what? Its done. I was not used to working with companies that actually deliver what they say they would, but Site24x7 is different! A big thanks for putting customers first.

Kieren Dowding

CTO, Your Phones Covered

We use Site24x7 to alert us to slow servers as well as outages of the server. We are aware of server issues before the client is aware of it – which is invaluable to building a strong client relationship. I have not seen anything else that gives us the breadth of monitoring points that we need. Site24x7 gives us great insight.

Rick Pearson

Director at The Ripe Group

Site24x7 gives us deep visibility into critical performance parameters of our resources and helps us stay on top of issues. The all-in-one dashboard gives us one console visibility without the need of shifting to multiple monitoring devices to get complete insights. Ease of use and affordable pricing are factors that impressed me about Site24x7.

Oleksii Holovko

Principal System Administrator,

Compare Site24x7 with other monitoring platforms

Site24x7 is a cloud-based monitoring solution that tracks the availability and performance of different components that run your IT. It offers out-of-the-box solutions for DevOps, system engineers, and network admins. Compare Site24x7 with other monitoring platforms and learn why Site24x7 is the best choice for an all-in-one monitoring solution.

Try Site24x7—a better alternative to New Relic