Site24x7 vs New Relic

The best alternative to New Relic application and infrastructure monitoring.

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Why Site24x7 over New Relic?

Lightweight and non intrusive agent

The Site24x7 monitoring agent runs with minimal dependencies and consumes very little space on your systems. Data is gathered from log files, APIs and simple commands

A cheaper alternative to infrastructure monitoring

Monitor and manage your infrastructure and the servers behind it starting from basic availability to server cluster troubleshooting.

Priced irrespective of the physical configuration of your server

We are not priced based on the number of cores, the RAM size or the number of hours the server is running. This lets you to monitor your entire server infrastructure without worrying about the financial implications.

Let's look at a detailed product wise comparison of Site24x7 vs New Relic:

Site24x7 Application Monitoring vs New Relic Application Monitoring
Services Offered Site24x7 New Relic
Platforms Supported
Java
.NET
Ruby
PHP
Node.js, Python, Go
Application Monitoring Features
Application Response Time
Application Throughput
Transaction Traces
Tracking external service calls
Top five slow transactions
Tracking key transactions
JVM Monitoring
Thread Profiling
APP Map (visualization)
Background Transactions
Tracking Custom Transactions
Deployment Analysis
Database Monitoring
Database Call Response Time
Database Call Throughput
Slow SQL Queries
Error Queries
APM Insight - Alerting
Errors & Exception Features
Error Transactions
Uncaught exception handling
Security Features
Secure Data Center (SOC2 Audited)
ISO 27001 certification
Data Obfuscation - for sensitive data
Real User Monitoring (RUM)
Browser performance breakdown
AJAX Requests handled
JS Errors
Page load time by geography (global, US), device, browser (type, version), ISP, DNS
Apdex and Throughput
Alerting
Mobile APM
HTTP Requests/Errors
Performance by geography, carrier, device type, OS version, connection type, app version
Traces
Custom Metrics
Crash Reporting and Alerting
Sample Pricing
Licensing Model Application based Host based
Define an Application/Host An application is any web application, and it is counted differently in different languages that the agent supports. In Java, each JVM instance is considered as an application In .NET, each IIS server instance is considered as an application In Ruby on Rails, each rails server instance is considered as an application In PHP, each PHP server instance is considered as an application A host is One IP or a server with a unique IP address. i.e., a single physical machine instance with an IP, is considered a host. A hosting provider (AWS or Azure or Rackspace) provides hosts: a server with a unique IP. If a physical server has 6 VMs, each identified with unique IP, then each VM is considered as host.
3 Applications in same host - c3.large (vCPU : 2, Mem : 3.75 GB, SSD : 2x16 GB) $35/month $75/month
3 Applications in different hosts - c3.large (vCPU : 2, Mem : 3.75 GB, SSD : 2x16 GB) $35/month $225/month
3 Applications in same host - m3.large (vCPU : 2, Mem : 7.5 GB, SSD : 1x32 GB) $35/month $125/month
3 Applications in different hosts - m3.large (vCPU : 2, Mem : 7.5 GB, SSD : 1x32 GB) $35/month $375/month

Site24x7 Server Monitoring vs New Relic Server Monitoring
Services Offered Site24x7 New Relic
OS Platforms supported
Windows, Linux, FreeBSD
OS X
Bulk Deployment Methods
Chef, Puppet, SaltStack, Ansible
Monitor resources on the server
URL, port, file, directory on the server
With instant alerting system
Event Log and Syslog Monitoring
With instant alerting system
Services and Process Monitoring
With instant alerting system
Server Tools
With Windows service and Linux process viewer from the web client
Out of the box plugins support
Plugin integrations (MySQL, Redis, GlassFish and more)
50+ integrations

50+ integrations
Build custom plugins using Python and Shell (for Linux) and Batch, PowerShell, VB, and DLL (for Windows)
Microsoft Applications Monitoring
IIS, SQL, Exchange, BizTalk
Complete performance monitoring
Active Directoy (AD), SharePoint, Office 365, Failover Cluster
Complete performance monitoring
Monitor your Internal Network via On-Premise Poller
Virtualization and Cloud based monitoring
VMware Monitoring
Hyper-V Monitoring
Cloud Monitoring
Sample Pricing
Licensing Model Based on number of servers/instances Based on Compute Units (CU)
100 servers of 4GB RAM & 4 Cores $89/month $340/month
100 servers of 32GB RAM & 16 Cores $89/month $2070/month
AWS Servers: T2 Micro + 100 servers with 720hrs of runtime $89/month $180/month
AWS Servers: M3 Large + 100 servers with 720hrs of runtime $89/month $855/month

Other Internet Service Monitoring Capabilities
Services Offered Site24x7 New Relic
Mobile Network Monitoring (Mobile Poller)
Global Website Monitoring
From 70+ global locations
Web Transaction (Browser)
Webpage Speed (Browser)
DNS Server Monitoring
SSL/TLS Certificate Monitoring
FTP Transfer Monitor
Mail Delivery Monitoring

Alerting and Reporting
Services Offered Site24x7 New Relic
Root Cause Analysis (RCA)
SLA Management
Status View
Operations Dashboard
Performance Reports
API
User Management
Mobile Access
DB Query Language for Big Data

Vision
Site24x7 New Relic
Delivery Model Built as a SaaS service from the ground up serving thousands of customers worldwide. Built on top of the same platform as Zoho.com serving millions of users. Built as SaaS service.
R&D Company that does Customer and market focussed products that excel for over 20 years! More time spent on promotions rather than the product itself.
Business Priority Customer focused approach, hence we develop solutions organically in house, leading to all systems working seamlessly. Publicly traded firm whose main focus will be to satisfy investors.
Product Support Privately held and profitable since inception with exceptional support, having solution experts answering queries round-the-clock. Publicly held and non-profitable since inception, this will eventually lead to downsizing of resources to cut losses. This could lead to adverse experience for customers due to inadequate support staff to answer queries.

All in one Pricing
Site24x7 New Relic
Licensing Model Subscription - Monthly/Yearly with flexible add-on packages. Subscription - Monthly/Yearly with no flexible add-ons.
Add-on Monitors for growth
Free Trial 30 Days 14 days
Price (For users migrating from New Relic) Send us your New Relic Panel screenshot / invoice and we will give you a 10% discount over what you pay New Relic. If your New Relic account is still active, you do not have to wait for it to expire. Your Site24x7 account is free during that period.
3 Applications in different hosts - c3.large (vCPU : 2, Mem : 3.75 GB, SSD : 2x16 GB) + 50 servers of 32GB RAM & 16 Cores + 50 AWS Servers: M3 Large with 720hrs of runtime $89/month $1687/month
This Comparison was updated on 01 December, 2017. All trademarks and registered trademarks are the property of their respective owners.

This is what some of our customers have to say:

We use Site24x7 to monitor our servers and I have to say, it gives us great insight into what the users see as the performance of the system instead of what the server thinks the performance is – users are not concerned by CPU, memory or I/O they are interested in response times and availability. We also use Site24x7 to alert us to slow servers as well as outages of the server – in most cases we are aware of server issues before the client is aware of it – which is invaluable to building a strong client relationship. I have not seen anything else that gives us the breadth of monitoring points that we need, keep up the good work.

RICK PEARSON DIRECTOR AT THE RIPE GROUP

Site24x7 is outstanding in the way it provides a swiss-army knife of various network monitoring tools at an affordable price.

Sridhar Pandurangiah Director of Engineering, Sastra Technologies Pvt. Ltd.
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