Datto is an MSP product that offers data backup, restore, and protection, along with remote monitoring and management (RMM) and Autotask professional services automation (PSA). Site24x7 is a complete IT monitoring solution that offers server, network, cloud and website monitoring, and multi-tenancy support for MSPs to manage their clients securely. For organizations only requiring RMM monitoring functionality, ManageEngine's RMM Central provides dedicated RMM capabilities with ticketing, monitoring, and patching solutions from on-premises software.
Looking to monitor all your IT resources from a single console, comprehensively troubleshoot, and analyze and forecast your IT resources' performance using AI-powered insights? Site24x7 is your ideal solution. It's easy to use and cost-effective.
Site24x7 vs Datto
Services Offered |
Site24x7 |
Datto |
Internet Services and End User Experience Monitoring |
Website Monitoring |
 |
 |
Ping Monitoring |
 |
 |
Mobile Network Monitoring |
 |
 |
Webpage Speed (Browser) Monitoring |
 |
 |
DNS Server Monitoring |
 |
 |
Synthetic Monitoring (Browser) |
 |
 |
Real User Monitoring (RUM) |
 |
 |
Security Monitoring |
Security Monitoring |
 |
 |
Server Monitoring |
Out-of-the-box Monitoring with 60+ Metrics |
 |
 |
System Monitoring |
 |
 |
IIS Monitoring |
 |
 |
Microsoft Applications Monitoring |
 |
 |
100+ apps Integration (Plugins) |
 |
 |
Custom Plugins |
 |
 |
Network Monitoring |
Automatic Network Discovery |
 |
 |
Support for Devices like Routers, Switches, Firewalls, and Printers |
Receive support for 10000+ devices from 450+ vendors. |
 |
Network Topology Mapping |
 |
 |
Automatic Layer 2/ Layer 3 Network Maps |
 |
 |
NetFlow Monitoring |
 |
 |
Network Configuration Management |
 |
 |
Application Performance Monitoring |
Application Performance Monitoring |
 |
 |
Virtualization Monitoring |
VMware Monitoring |
 |
Supports only VMs and ESX/ESXi hosts. |
Nutanix Monitoring |
 |
 |
Hyper-V Monitoring |
 |
 |
Container Monitoring |
Container Monitoring |
 |
 |
Multi-Cloud Monitoring |
Multi-Cloud Monitoring |
 |
 |
Log Management |
Log Management |
 |
 |
Backup and Disaster Recovery |
Backup and Disaster Recovery |
 |
 |
Ransomware and Data Protection |
Ransomware and Data Protection |
 |
 |
Professional Service Automation |
Professional Service Automation |
 |
 |
Platform Features |
Support for Monitor Grouping and Management |
 |
 |
Free Tools |
 |
 |
Status Pages to show service status to Customers |
 |
 |
Maintenance Period |
 |
 |
Resource Organisation using Tags |
 |
 |
Setting Monitor Dependencies |
 |
 |
Threshold based Alerting |
 |
 |
Email Reports |
 |
 |
Out-of-the-box Reports |
 |
 |
SLA Management & Reporting |
 |
 |
IT Automation |
 |
 |
Multi-User Login |
 |
 |
Customizable Dashboards |
 |
 |
MSP Features |
Manage Multiple Customer Accounts |
 |
 |
Multi-tenancy |
 |
 |
White Labeling |
 |
 |
Multi-customer Dashboard |
 |
 |
Single Administration |
 |
 |
Single Invoice |
 |
 |
Data Isolation between Teams |
 |
 |
|
|
|
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership |
 |
 |
AI-powered Monitoring |
Anomaly Detection |
 |
 |
Forecasting |
 |
 |
NLP-based ChatOps |
 |
 |
Bots for Routine Tasks |
 |
 |
Alerts |
Email Alerts |
 |
 |
Push Notifications, Voice Calls, and SMS |
 |
 |
Alarm Management |
 |
 |
Mobile App |
Android and iOS Apps |
 |
 |
Third Party Integrations |
Jira |
 |
 |
Slack |
 |
 |
PagerDuty |
 |
 |
Zapier |
 |
 |
Microsoft Teams |
 |
 |
ServiceNow |
 |
 |
OpsGenie |
 |
 |
Moogsoft |
 |
 |
ConnectWise Manage |
 |
 |
Webhooks |
 |
 |
Autotask |
 |
 |
Zendesk |
 |
 |
Webroot |
 |
 |
Secure Login Features |
SSO Capability |
 |
 |
Biometrics Authentication |
 |
 |
Two-factor Authentication |
 |
 |
Okta login Support |
 |
 |
Support |
Phone |
 |
 |
Chat |
 |
 |
Email |
 |
 |
Knowledge Base |
 |
 |
Video Tutorials |
 |
 |
Pricing |
Pricing Starts from |
$9 per month |
Contact the Datto for pricing |
Free Trial |
30 days |
14 days |
Free Training |
 |
 |
No Credit Card required |
 |
 |
This comparison was updated on June 21, 2022. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.