Datto is an MSP product that offers data backup, restore, and protection, along with remote monitoring and management (RMM) and Autotask professional services automation (PSA). Site24x7 is a complete IT monitoring solution that offers server, network, cloud and website monitoring, and multi-tenancy support for MSPs to manage their clients securely. For organizations only requiring RMM monitoring functionality, ManageEngine's RMM Central provides dedicated RMM capabilities with ticketing, monitoring, and patching solutions from on-premises software.
Looking to monitor all your IT resources from a single console, comprehensively troubleshoot, and analyze and forecast your IT resources' performance using AI-powered insights? Site24x7 is your ideal solution. It's easy to use and cost-effective.
Site24x7 vs Datto
Services Offered
Site24x7
Datto
Internet Services and End User Experience Monitoring
Website Monitoring
Ping Monitoring
Mobile Network Monitoring
Webpage Speed (Browser) Monitoring
DNS Server Monitoring
Synthetic Monitoring (Browser)
Real User Monitoring (RUM)
Security Monitoring
Security Monitoring
Server Monitoring
Out-of-the-box Monitoring with 60+ Metrics
System Monitoring
IIS Monitoring
Microsoft Applications Monitoring
100+ apps Integration (Plugins)
Custom Plugins
Network Monitoring
Automatic Network Discovery
Support for Devices like Routers, Switches, Firewalls, and Printers
Receive support for 10000+ devices from 450+ vendors.
Network Topology Mapping
Automatic Layer 2/ Layer 3 Network Maps
NetFlow Monitoring
Network Configuration Management
Application Performance Monitoring
Application Performance Monitoring
Virtualization Monitoring
VMware Monitoring
Supports only VMs and ESX/ESXi hosts.
Nutanix Monitoring
Hyper-V Monitoring
Container Monitoring
Container Monitoring
Multi-Cloud Monitoring
Multi-Cloud Monitoring
Log Management
Log Management
Backup and Disaster Recovery
Backup and Disaster Recovery
Ransomware and Data Protection
Ransomware and Data Protection
Professional Service Automation
Professional Service Automation
Platform Features
Support for Monitor Grouping and Management
Free Tools
Status Pages to show service status to Customers
Maintenance Period
Resource Organisation using Tags
Setting Monitor Dependencies
Threshold based Alerting
Email Reports
Out-of-the-box Reports
SLA Management & Reporting
IT Automation
Multi-User Login
Customizable Dashboards
MSP Features
Manage Multiple Customer Accounts
Multi-tenancy
White Labeling
Multi-customer Dashboard
Single Administration
Single Invoice
Data Isolation between Teams
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership
AI-powered Monitoring
Anomaly Detection
Forecasting
NLP-based ChatOps
Bots for Routine Tasks
Alerts
Email Alerts
Push Notifications, Voice Calls, and SMS
Alarm Management
Mobile App
Android and iOS Apps
Third Party Integrations
Jira
Slack
PagerDuty
Zapier
Microsoft Teams
ServiceNow
OpsGenie
Moogsoft
ConnectWise Manage
Webhooks
Autotask
Zendesk
Webroot
Secure Login Features
SSO Capability
Biometrics Authentication
Two-factor Authentication
Okta login Support
Support
Phone
Chat
Email
Knowledge Base
Video Tutorials
Pricing
Pricing Starts from
USD $42/mo (paid annually)
Contact the Datto for pricing
Free Trial
30 days
14 days
Free Training
No Credit Card required
This comparison was updated on Octoer 18, 2024. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.
This is what some of our customers have to say:
Site24x7's rich feature set has always surprised us, especially the custom dashboard and reports that we get using Site24x7 has helped us in identifying critical performance issues and address them before our teams are notified. Their friendly assistance during sessions and openness to feature requests makes us feel Site24x7 has been the best choice for all our monitoring requirements.
Chandresh Dedhia
Head – Information Technology, Ascent Wellness And Pharma Solutions Pvt Ltd
Site24x7 AppLogs is so critical for us, and we have so many different things that we need to draw that data into a single pane of glass for. Support from Site24x7 has been impeccable. I know when I submit something, I’ll receive a response. In one instance, I suggested a capability that would help us, spoke with the Site24x7 support team, they agreed, and it became a mainstream feature for all Site24x7 users two weeks later.
Jamie MacFarland
Director of System Administration/Security, Tire Profiles LLC
We use Site24x7 to alert us to slow servers as well as outages of the server. We are aware of server issues before the client is aware of it – which is invaluable to building a strong client relationship. I have not seen anything else that gives us the breadth of monitoring points that we need. Site24x7 gives us great insight.
Rick Pearson
Director at The Ripe Group
Site24x7 gives us deep visibility into critical performance parameters of our resources and helps us stay on top of issues. The all-in-one dashboard gives us one console visibility without the need of shifting to multiple monitoring devices to get complete insights. Ease of use and affordable pricing are factors that impressed me about Site24x7.
