Detailed feature comparison
| Services Offered | ManageEngine Site24x7 | AppDynamics |
|---|---|---|
| Application Performance Monitoring | ||
| Java, .NET, Node.js, Python, Ruby, PHP |  (Native agents for each language) |
|
| Go |  |
|
| Real-time Instrumentation | |
|
| Service Maps | |
|
| Distributed Tracing | |
|
| Server Metrics Correlation with APM Metrics | |
|
| Integration with Incident Response tools | |
|
| APM+RUM Integration | |
|
| Milestone Marker | |
|
| Business Transactions Monitoring | |
|
| Support for Apps hosted in Cloud Environments | |
|
| Thread Profiling | |
|
| Thread Dump Analysis | |
|
| Memory Leak Detection | |
|
| OpenTelemetry | (Available for early release) |
|
| Data Lake | (Available in beta) |
|
| Data Exporter | |
|
| Real User Monitoring | ||
| Real-time Global Performance Monitoring | |
|
| Session Replay | |
|
| User Sessions and Segmentation | |
|
| JavaScript Error Tracking | |
|
| Monitor Ajax Requests | |
|
| Monitor Semantic metrics | |
|
| Core Web Vitals with Waterfall Analysis | |
|
| Auto RUM Injection | |
|
| Mobile Application Performance Monitoring | ||
| Android, iOS, React Native, Flutter Apps | |
|
| Crash Analytics | |
|
| Monitor by Geographic Regions | |
|
| Segment Performance by Device and Carrier | |
|
| User Sessions | |
|
| Mobile Vitals | |
|
| Digital Experience Monitoring | ||
| Website Monitoring | |
|
| Synthetic Monitoring | |
|
| REST API Monitoring | |
|
| Front-end Monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket | |
|
| Monitoring from Global Locations | (From 130+ locations) |
|
| Monitoring using Mobile Networks | |
|
| Website Defacement Monitoring | |
|
| Real-time Blocklist Monitoring | |
|
| SOAP Web Service Monitoring | |
|
| Mail Delivery Monitoring | |
|
| Web Page Speed Monitoring | |
|
| Multi-cloud Monitoring | ||
| AWS Monitoring | |
|
| Azure Monitoring | |
|
| GCP Monitoring | |
|
| OCI Monitoring | |
|
| Guidance Reports for Cloud Platforms | (via ManageEngine CloudSpend) |
|
| Cloud Cost Management | (via ManageEngine CloudSpend) |
|
| Virtualization Monitoring | ||
| VMware Monitoring | |
|
| Nutanix Monitoring | |
|
| Hyper-V Monitoring | |
|
| Linux KVM Monitoring | |
|
| Container Monitoring | ||
| Kubernetes Monitoring | |
|
| Docker Monitoring | |
|
| RedHat OpenShift Monitoring | |
|
| Network Monitoring | ||
| Network Discovery | (SNMP, ICMP, and CIDR) |
(TCP/IP) |
| Support for Devices like Routers, Switches, Firewalls, and Printers | Supports over 11,000 device templates from 450+ vendors |
|
| SNMP Traps for Instant Alerts | |
|
| Layer 2/Layer 3 and Topology Maps | |
|
| Network Traffic (NetFlow) Monitoring | (Supports NetFlow, sFlow, J-Flow, CFlow, IPFIX, NetStream, and AppFlow. Analyzes top applications and conversations by source and destination using the application and DSCP templates.) |
|
| Network Configuration Management | (Out-of-the-box) |
|
| Firmware Vulnerability Dashboard | |
|
| Network Configuration Compliance | |
|
| Monitoring for Software-defined Networks (SDNs) and software-defined WANs (SD-WANs) | |
|
| IP Address Management (IPAM) | |
|
| WAN Monitoring | |
|
| VoIP Monitoring | |
|
| VPN Monitoring | |
|
| Infrastructure Monitoring | ||
| OS Support: Windows, Linux, Solaris, IBM AIX, and Mac OS. | |
|
| OS Support: FreeBSD | |
|
| Dell iDRAC, HP iLO, and HP UX Monitoring | |
(Only for HP UX) |
| Microsoft Applications Monitoring | |
|
| Database Monitoring | |
|
| Cron Monitoring | |
|
| Hadoop Monitoring | |
|
| Metrics Monitoring (Prometheus and StatsD) | |
|
| SMART Disk Monitoring | |
Partial |
| Services and Process Monitoring | |
|
| Integration (Plugins) | |
|
| Custom Plugins | |
|
| Log Management | ||
| Query-based Searching | |
|
| Saved Searches | |
|
| Alerts | |
|
| Pre-defined Dashboards | |
|
| Log Retention | |
|
| Cluster Messages based on Pattern Similarity | |
|
| Link between Log Types | |
|
| Default Application Log Discovery | |
|
| Cloud Logs | |
|
| Remote File Monitoring | |
|
| Custom Log Collection | |
|
| Search and Visualizations | |
|
| Multiple Log Pattern | |
|
| Platform Features | ||
| Support for Monitor Grouping and Management | |
|
| Free Tools | |
|
| Maintenance Period | |
|
| Resource Organization using Tags | |
|
| Setting Monitor Dependencies | |
|
| Threshold based Alerting | |
|
| Configuration Rules for Automatic Association of Properties | |
|
| Out-of-the-box Reports | |
|
| Email Reports | |
|
| SLA Management and Reporting | |
|
| IT Automation | |
|
| Multi-User Login | (Unlimited) |
|
| Customizable Dashboards | |
|
| Terraform Support | |
|
| APIs | |
|
| Role-Based Access Control (RBAC) | |
|
| For MSPs | ||
| Multi Tenancy | |
|
| White Labeling | |
|
| Single Invoice | |
|
| Data Isolation between Customers | |
|
| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership | |
|
| AIOps | ||
| Anomaly Detection | |
|
| Dynamic Thresholds for Anomaly Detection | |
|
| Event Correlation | |
|
| Forecasting | |
|
| Outlier Detection in Capacity Planning | |
|
| Gen AI Capabilities | |
(Limited) |
| Alerts | ||
| Voice Call, SMS, Email, and Mobile App Notifications | |
|
| Alarm Management | |
|
| Mobile App | ||
| Android and iOS Apps | |
|
| Tablet App | |
(Only on iOS 12.0+) |
| TV App | |
|
| Third-party integrations | ||
| ServiceNow, PagerDuty , Opsgenie, Jira, Freshservice, Moogsoft, Webhooks, Slack, Microsoft Team, Zapier, BigPanda, Splunk On-Call, and Google Cloud Pub/Sub | |
|
| ConnectWise Manage, Telegram, Amazon EventBridge, Zoho Desk, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Zoho Analytics, Zoho Cliq, and Freshdesk | |
|
| Secure Login Features | ||
| SSO Capability | |
|
| Biometrics Authentication | |
|
| Two-factor Authentication | |
|
| Okta Login Support | |
|
| Active Directory Integration | |
|
| Support Options | ||
| Phone | |
|
| Chat | |
|
|
|
|
| Documentation | |
|
| Community | |
|
| Academy (LMS) | |
|
| Pricing | ||
| Pricing Starts at | $9/month (Starter Plan) | $435/month base + add-ons |
| Free Trial | |
|
| Free Training | |
|
