Attribute | Site24x7 Agent-based Monitoring | Site24x7 Agentless Monitoring |
---|---|---|
Methodology | Install the Site24x7 server monitoring agent in every server. | Install Site24x7 On-Premise Poller in the server's network. |
Installation methods |
1. Install an agent individually in every server.
2. Bulk install methods for Windows and Linux. |
1. Add individual servers with IP address/Hostname.
2. Servers in the same network can be discovered by specifying an IP range. |
Technology used | Secure SSL protocol and a one way HTTPS connection to Site24x7. | Uses SNMP protocol.
Note: Every server needs to enable the SNMP protocol for it to communicate with Site24x7 On-Premise Poller. The Poller then sends the data to Site24x7. |
Connectivity to the internet | Access to the internet is not mandatory for all servers. Agents in the intranet servers can send the data to Site24x7 through a proxy server connected to the internet. | Outbound access to the internet for the On-premise Poller is sufficient to collect server metrics. |
Credentials | Credentials need not be provided. | SNMP or WMI credentials have to be provided.
Supported versions: SNMPv1/v2 and SNMP v3. |
Dedicated server | Does not require a dedicated server for Site24x7. | One dedicated server machine to run the On-premise Poller. We support a maximum of 500 servers per Poller. |
Log management | For Log management, use the AppLogs agent to access the logs in local server. | Cannot access application logs without an agent. |
Status check and real-time alerting | One-minute status checks provide near real time notifications. | Five-minute poll frequency to collect performance metrics. One minute status checks. |
Supported OS types | Windows, Linux, macOS, and FreeBSD. | Windows, Linux, macOS, FreeBSD, Solaris, HP, IBM, and Dell iDRAC. |
Metrics | ||
CPU metrics | ||
CPU utilization | ![]() |
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CPU utilization by core | ![]() |
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Idle time, wait time, hardware, and software interrupts time | ![]() |
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Memory metrics | ||
Memory utilization | ![]() |
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Swap memory utilization | ![]() |
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Memory pages (in/out/faults) | ![]() |
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Disk metrics | ||
Disk utilization | ![]() |
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Individual disk utilization | ![]() |
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Disk I/O speed | ![]() |
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Disk idle and busy percentage | ![]() |
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Process monitoring | ||
Process CPU usage | ![]() |
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Process memory usage (percentage) | ![]() |
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Process memory usage (bytes) | ![]() |
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Process instance count | ![]() |
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Process thread and handle count | ![]() |
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Services monitoring | ||
CPU usage (percentage) | ![]() |
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Memory usage (percentage) | ![]() |
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Instance count | ![]() |
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Thread count and handle count | ![]() |
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Response time | ![]() |
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Performance counters | ||
Custom performance metrics | Yes. Through custom plugins that collect data through Shell script | Yes. Supports custom SNMP counters - Tabular and scalar. |
Interfaces | ||
I/O traffic | ![]() |
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Packets received and transmitted | ![]() |
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Errors count | ![]() |
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Errors percentage | ![]() |
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Discard count | ![]() |
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Discard percentage | ![]() |
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Admin/Operational state | ![]() |
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Plugins | ||
Integrate with plugins | ![]() |
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Resource checks | ||
File, directory, syslog, and event log checks | ![]() |
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Microsoft applications | ||
IIS, SQL, Exchange, BizTalk, SharePoint, Office 365, Active Directory, Failover Cluster, Hyper-V, and Windows Backup | ![]() |
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IT automation | ||
Incident remediation - configure scripts that gets executed automatically on downtime. | ![]() |
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Alerting and reporting | ||
SMS, email and voice call | ![]() |
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Performance reports | ![]() |
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Pricing | ||
Licensing model | Each server monitoring agent is considered as one basic monitor. | Each server monitor is considered as one basic monitor. |
This Comparison was updated on 22 June, 2020. All trademarks and registered trademarks are the property of their respective owners.

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