| Attribute | Site24x7 Agent-based Monitoring | Site24x7 Agentless Monitoring |
|---|---|---|
| Methodology | Install the Site24x7 server monitoring agent in every server. | Install Site24x7 On-Premise Poller in the server's network. |
| Installation methods |
1. Install an agent individually in every server.
2. Bulk install methods for Windows and Linux. |
1. Add individual servers with IP address/Hostname.
2. Servers in the same network can be discovered by specifying an IP range. |
| Technology used | Secure SSL protocol and a one way HTTPS connection to Site24x7. | Uses SNMP protocol.
Note: Every server needs to enable the SNMP protocol for it to communicate with Site24x7 On-Premise Poller. The Poller then sends the data to Site24x7. |
| Connectivity to the internet | Access to the internet is not mandatory for all servers. Agents in the intranet servers can send the data to Site24x7 through a proxy server connected to the internet. | Outbound access to the internet for the On-premise Poller is sufficient to collect server metrics. |
| Credentials | Credentials need not be provided. | SNMP or WMI credentials have to be provided.
Supported versions: SNMPv1/v2 and SNMP v3. |
| Dedicated server | Does not require a dedicated server for Site24x7. | One dedicated server machine to run the On-premise Poller. We support a maximum of 500 servers per Poller. |
| Log management | For Log management, use the AppLogs agent to access the logs in local server. | Cannot access application logs without an agent. |
| Status check and real-time alerting | One-minute status checks provide near real time notifications. | Five-minute poll frequency to collect performance metrics. One minute status checks. |
| Supported OS types | Windows, Linux, macOS, and FreeBSD. | Windows, Linux, macOS, FreeBSD, Solaris, HP, IBM, and Dell iDRAC. |
| Metrics | ||
| CPU metrics | ||
| CPU utilization |  |
|
| CPU utilization by core | |
 |
| Idle time, wait time, hardware, and software interrupts time | |
|
| Memory metrics | ||
| Memory utilization | |
|
| Swap memory utilization | |
|
| Memory pages (in/out/faults) | |
|
| Disk metrics | ||
| Disk utilization | |
|
| Individual disk utilization | |
|
| Disk I/O speed | |
|
| Disk idle and busy percentage | |
|
| Process monitoring | ||
| Process CPU usage | |
|
| Process memory usage (percentage) | |
|
| Process memory usage (bytes) | |
|
| Process instance count | |
|
| Process thread and handle count | |
|
| Services monitoring | ||
| CPU usage (percentage) | |
|
| Memory usage (percentage) | |
|
| Instance count | |
|
| Thread count and handle count | |
|
| Response time | |
|
| Performance counters | ||
| Custom performance metrics | Yes. Through custom plugins that collect data through Shell script | Yes. Supports custom SNMP counters - Tabular and scalar. |
| Interfaces | ||
| I/O traffic | |
|
| Packets received and transmitted | |
|
| Errors count | |
|
| Errors percentage | |
|
| Discard count | |
|
| Discard percentage | |
|
| Admin/Operational state | |
|
| Plugins | ||
| Integrate with plugins | |
|
| Resource checks | ||
| File, directory, syslog, and event log checks | |
|
| Microsoft applications | ||
| IIS, SQL, Exchange, BizTalk, SharePoint, Office 365, Active Directory, Failover Cluster, Hyper-V, and Windows Backup | |
|
| IT automation | ||
| Incident remediation - configure scripts that gets executed automatically on downtime. | |
|
| Alerting and reporting | ||
| SMS, email and voice call | |
|
| Performance reports | |
|
| Pricing | ||
| Licensing model | Each server monitoring agent is considered as one basic monitor. | Each server monitor is considered as one basic monitor. |
This Comparison was updated on 22 June, 2020. All trademarks and registered trademarks are the property of their respective owners.
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