|Attribute||Site24x7 Agent-based Monitoring||Site24x7 Agentless Monitoring|
|Methodology||Install the Site24x7 server monitoring agent in every server.||Install Site24x7 On-Premise Poller in the server's network.|
1. Install an agent individually in every server.
2. Bulk install methods for Windows and Linux.
1. Add individual servers with IP address/Hostname.
2. Servers in the same network can be discovered by specifying an IP range.
|Technology used||Secure SSL protocol and a one way HTTPS connection to Site24x7.||Uses SNMP protocol.
Note: Every server needs to enable the SNMP protocol for it to communicate with Site24x7 On-Premise Poller. The Poller then sends the data to Site24x7.
|Connectivity to the internet||Access to the internet is not mandatory for all servers. Agents in the intranet servers can send the data to Site24x7 through a proxy server connected to the internet.||Outbound access to the internet for the On-premise Poller is sufficient to collect server metrics.|
|Credentials||Credentials need not be provided.||SNMP or WMI credentials have to be provided.
Supported versions: SNMPv1/v2 and SNMP v3.
|Dedicated server||Does not require a dedicated server for Site24x7.||One dedicated server machine to run the On-premise Poller. We support a maximum of 500 servers per Poller.|
|Log management||For Log management, use the AppLogs agent to access the logs in local server.||Cannot access application logs without an agent.|
|Status check and real-time alerting||One-minute status checks provide near real time notifications.||Five-minute poll frequency to collect performance metrics. One minute status checks.|
|Supported OS types||Windows, Linux, macOS, and FreeBSD.||Windows, Linux, macOS, FreeBSD, Solaris, HP, IBM, and Dell iDRAC.|
|CPU utilization by core|
|Idle time, wait time, hardware, and software interrupts time|
|Swap memory utilization|
|Memory pages (in/out/faults)|
|Individual disk utilization|
|Disk I/O speed|
|Disk idle and busy percentage|
|Process CPU usage|
|Process memory usage (percentage)|
|Process memory usage (bytes)|
|Process instance count|
|Process thread and handle count|
|CPU usage (percentage)|
|Memory usage (percentage)|
|Thread count and handle count|
|Custom performance metrics||Yes. Through custom plugins that collect data through Shell script||Yes. Supports custom SNMP counters - Tabular and scalar.|
|Packets received and transmitted|
|Integrate with plugins|
|File, directory, syslog, and event log checks|
|IIS, SQL, Exchange, BizTalk, SharePoint, Office 365, Active Directory, Failover Cluster, Hyper-V, and Windows Backup|
|Incident remediation - configure scripts that gets executed automatically on downtime.|
|Alerting and reporting|
|SMS, email and voice call|
|Licensing model||Each server monitoring agent is considered as one basic monitor.||Each server monitor is considered as one basic monitor.|
This Comparison was updated on 22 June, 2020. All trademarks and registered trademarks are the property of their respective owners.