Monitor every corner of your client's server infrastructure
Windows and Linux monitoring
Gain deep visibility into critical Windows and Linux performance metrics—like CPU, memory, disk usage, load average, thread and handle count of processes, and more—all from a single console. Auto-resolve performance and availability issues without any manual intervention.
Server resources monitoring
Get notified of modifications in your internal resources—including in URLs, ports, NTP bounces, files, directories, and logs—to prevent accidental data loss or evade malicious alterations in your servers' resources.
Virtualization and container monitoring
Discover and monitor VMware ESX/ESXi hosts, datastores, resource pools, Nutanix environments, and critical network devices in your infrastructure. Track the performance of docker hosts, Kubernetes clusters, and other infrastructure from one console.
More than 100 plugin integrations
Use our ready-to-install plugin integrations (like Apache, Cassandra, or Nagios) or write your own plugin (using Python, Shell, PowerShell, Batch, or VB) to monitor the data you need.
Comprehensive server monitoring for your client's IT
Exchange, IIS, SQL, Windows Backups, Office 365, Active Directory, Failover Cluster, SharePoint, and Hyper-V
Ubuntu, Debian, Red Hat, CentOS, Rocky Linux, Oracle Linux, AlmaLinux, Amazon Linux, SUSE, Fedora, OSX, FreeBSD, IBM AIX, Oracle Solaris, Raspberry Pi, Mandriva Linux, CoreOS, Gentoo Linux & Alpine Linux
Key features of MSP server monitoring
Observable server monitoring insights
Monitor critical server metrics such as uptime, CPU usage, and memory across client environments. Aggregate logs from multiple sources—syslogs, event logs, application logs, and cloud platforms—into a single view. Detect patterns, correlate events, and prevent issues before they impact your clients.
Service and process monitoring
Track service and process behavior to spot potential issues before they lead to outages in your clients' servers. Use the Top Process chart to identify resource-draining services and optimize utilization across multiple client environments. Monitor metrics like latency, thread count, disk I/O, and handle count to avoid overloads and ensure optimal server health.
Cross-stack visibility
Monitor servers across on-premises, cloud, and container environments to stay ahead of changes in client infrastructures. Correlate metrics across the stack to uncover dependencies, reduce mean time to resolve (MTTR), and eliminate blind spots. Deepen visibility with Prometheus, StatsD, and 300+ other plugin integrations for actionable insights across every layer.
AI-driven data for business IT
Get detailed root cause analysis (RCA) reports to analyze client server crashes, downtime, and connectivity issues, helping you identify root causes and boost reliability. Leverage Zia-powered predictive analysis and anomaly detection to spot issues before they impact performance, with instant alerts for swift action. Automate issue resolution with remediation profiles, reducing diagnostic time and improving MTTR for your clients.
Why you should choose Site24x7 for your MSP
As RMM software developed for uninterrupted service delivery, Site24x7 helps you support your clients' capabilities by offering specialized tools for their unique monitoring needs.
Multi-tenancy
Securely manage the accounts of multiple customers. Gain total visibility into client systems, and scale to accommodate any number of customers.
White labeling
Rebrand your monitoring platform and reports with a custom name, logo, and URL so you can promote your brand and so that customers can identify with it.
Comprehensive roles and permissions
Use operational roles to manage customer accounts. Unified licensing gives admins full control over subscriptions, billing, upgrades, add-ons, and alert credits.
Detailed SLAs
Attain charts and graphs illustrating performance against SLA benchmarks over time. Send SLA reports to update customers about your service consistency.
Intuitive dashboards
Create customized dashboards, NOC views, and business views to highlight all metrics impacting the performance of your infrastructure stack for your clients.
Automated incident remediation
Reduce the risk of oversight by automatically resolving event alerts. Execute IT automation by mapping multiple automation templates to reboot your entire workflow.
Single-console monitoring
Quickly detect performance issues in servers, applications, network devices, and cloud resources in real time—all from a single central dashboard.
AI-powered forecasting
Examine historical data patterns and identify correlations in resource usage trends to anticipate demands and plan capacity effectively.
Versatile alerting and integration
Receive notifications via SMS, email, voice, and more. Seamless integrations with Slack, Teams, Jira, and other tools are also available.
