Application performance monitoring for MSPs | Monitor client applications

Monitor applications across all major platforms

Java

Microsoft .NET

PHP

node.js

Ruby

Python

AWS

Azure

Leverage AI-driven insights to optimize application performance

End-to-end application dependency mapping

Get a complete view of your client's application architecture, including service and resource interdependencies.
Use dependency maps to spot transaction failures, isolate issues, and minimize client application downtime.
Easily spot and fix issues to keep clients happy and your team running smoothly.

Perform RCA across distributed client environments

Facilitate your client's business by tracking app transactions from start to finish in distributed cloud environments.
Visualize transaction flows, quickly detect slow or failed components, and pinpoint bottlenecks in code, database queries, and methods.
Find and fix performance issues faster by tracing problems to their root and viewing related logs, metrics, and system data—all in one place.

Reduce alert fatigue with AI-powered alerts

Use AI to spot issues in your managed service provider (MSP) systems, such as unusual patterns or performance deviations, before they affect clients.
Smart alerts cut through the noise, helping your team focus on critical issues that need immediate action.
Integrate with a wide range of third-party tools to simplify incident management and ensure SLA compliance.

Track post-deployment errors for user impact

Quickly catch and fix post-deployment issues by tracking real-time user interactions.
Use end-to-end tracing and user journey insights to boost customer satisfaction with data-driven decisions.
Correlate application slowdowns with underlying infrastructure issues by integrating infrastructure monitoring for full post-deployment visibility.

Why you should choose Site24x7 for your MSP

As RMM software developed for uninterrupted service delivery, Site24x7 helps you support your clients' capabilities by offering specialized tools for their unique monitoring needs.

Multi-tenancy

Securely manage the accounts of multiple customers. Gain total visibility into client systems and scale to accommodate any number of customers.

White labeling

Rebrand your monitoring platform and reports with a custom name, logo, and URL so you can promote your brand and customers can identify with it.

Comprehensive roles and permissions

Use operational roles to manage customer accounts. Unified licensing gives admins full control over subscriptions, billing, upgrades, add-ons, and alert credits.

Automated incident remediation

Reduce the risk of oversight by automatically resolving event alerts. Execute IT automation by mapping multiple automation templates to reboot your entire workflow.

Intuitive dashboards

Create customized dashboards, NOC views, and business views to highlight all metrics impacting the performance of your infrastructure stack for your clients.

Detailed SLAs

Attain charts and graphs illustrating performance against SLA benchmarks over time. Send SLA reports to update customers about your service consistency.

Single-console monitoring

Quickly detect performance issues in servers, applications, network devices, and cloud resources in real time—all from a single central dashboard.

AI-powered forecasting

Examine historical data patterns and identify correlations in resource usage trends to anticipate demands and plan capacity effectively.

Versatile alerting and integrations

Receive notifications via SMS, email, voice, and more. Seamless integrations with Slack, Teams, Jira, and other tools are also available.

Ensure your clients' applications perform as well as your service.

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