03rd January 2014
is a website owned by Zoho Corporation Pvt. Ltd.
We can be reached via e-mail at firstname.lastname@example.org or you can reach Site24x7 Customer Support Services by telephone at
+1 408 352 9117.
Children’s Online Privacy Protection
In compliance with the Children's Online Privacy Protection Act of 1998, Zoho does not collect Personal Information from users who are under 13 years of age. Since it is necessary to provide Personal Information for creating a Site24x7 Account, we do not provide the service to persons below 13 years of age.
Since we understand that you may wish not to disclose your Personal Information for trying out the service, we provide you the option of Demo Login of the service. The contents created by you using the Demo Login will be accessible to all persons using the Demo Login. Hence we specifically request you not to store your personal and sensitive information and data while using the Demo Login.
Information Recorded and Use:
Your Account Usage Details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the service and to help us provide you the best possible service.
We store and maintain the data stored in your Account at our facilities in the United States or any other country. Use of Site24x7 Service signifies your consent to such transfer of your data outside of your country. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your Account. Hence your files and data may remain on our servers even after deletion or termination of your Account. We assure you that the contents of your Account will not be disclosed to anyone and will not be accessible to employees of Zoho. Neither do we process the contents of your Account for serving targeted advertisements.
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.
The APM Insight module of Site24x7 provides web transaction performance monitoring through agents installed in your applications.
The agent installed in each application collects data about the machine on which the application is installed (?Device Data?) and data about the application (?Application Data?). ?Device Data? includes Internet Protocol (IP) address or the host name of the device where your application is running, the port in which the application is running and proxy server details of your network (if any). ?Application Data? includes data about the performance of your application (such as response time, request count and database queries) and data about transactions in your application (such as stack traces and sql query traces).
Individual transaction data collected by the agent is obfuscated by default. However, you have the option of changing this configuration so that individual transaction data is not obfuscated. You can also disable collection of certain types of Application Data by the agent.
We use temporary and permanent cookies to enhance your experience of the service. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in Site24x7 service, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registeredareas of the websites.
Links from Our Website
With Whom We Share Information
We will obtain your prior specific consent before we share or disclose your personally identifiable information to any person outside Zoho. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that as an Internet Service Provider, laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of the Accounts to the local law enforcement authorities under specifically defined circumstances.
How Secure is Your Information
We adopt appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your Account. Access to your name and email address is restricted to our employees who need to know such information in connection with the service and are bound by confidentiality obligations.
Your Choice in Information Use
Accessing, Updating and Removing Personal Information
We provide users with access to their personally identifiable information. Users may correct, update or remove any such personally identifiable information either through their Site24x7 Account or by contacting Site24x7 Customer Support Services. Such changes may take up to 48 hours to take effect.
Notification of Changes