Site24x7 vs New Relic

Site24x7: The best alternative to New Relic application monitoring.

Site24x7 is one of the best alternatives to New Relic offering comprehensive monitoring going beyond traditional application monitoring, covering monitoring and troubleshooting for websites, servers and network infrastructure including private and public clouds.

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Services Offered Site24x7 New Relic
Platforms supported
Application monitoring features
Application response time
Application throughput
Transaction traces
Tracking external service calls
Top 5 slow transactions
Tracking key transactions
JVM Monitoring
Thread profiling
APP map (visualization)
Background transactions
Tracking custom transactions
Deployment analysis
Database monitoring features
Database call response time
Database call throughput
Slow SQL queries
Error queries
APMInsight - Alerting
Errors & exception features
Error transactions
Uncaught exception handling
Security features
Secure data center
SOC2 audited
Data obfuscation - for sensitive data
Browser performance breakdown
Ajax requests handled
JS errors
Page load time by geography (global, US), device, browser (type, version), ISP, DNS
Apdex and throughput
Mobile APM
Http requests
Http errors
Performance by geography, carrier, device type, OS version, connection type, app version
Crash reporting
Custom metrics
Crash report alerting
Other monitoring features
Mobile network monitoring (mobile poller)
Global website monitoring
Server monitoring (agent based)
On premise poller
VMWare monitoring
Custom metrics and Plugins
Cloud monitoring
Webpage analyzer
Exchange server monitoring
DNS server monitoring
SSL certificate monitoring
FTP RTT monitoring
Mail server monitoring
Site24x7 Alerts and notification
Root cause analysis
SLA Management
Status view and operations dashboard
Performance reports
User management
Mobile Access
DB query language for big data
Delivery Model Built as a SaaS service from the ground up serving thousands of customers worldwide. Built on top of the same platform as serving millions of users. Built as SaaS service.
R&D Company that does Customer and market focussed products that excel for over 20 years! More time spent on promotions rather than the product itself.
Business Priority Customer focused approach, hence we develop solutions organically in house, leading to all systems working seamlessly. Publicly traded firm whose main focus will be to satisfy investors.
Product Support Privately held and profitable since inception with exceptional support, having solution experts answering queries round-the-clock. Publicly held and non-profitable since inception, this will eventually lead to downsizing of resources to cut losses. This could lead to adverse experience for customers due to inadequate support staff to answer queries.
Licensing Model Subscription - Monthly/Yearly with flexible add-on packages. Subscription - Monthly/Yearly with no flexible add-ons.
Add-on Monitors for growth
Free Trial 30 Days 14 days
Price ( For users migrating from Newrelic) Send us your Newrelic Panel screenshot / invoice and we will give you a 10% discount over what you pay Newrelic. If your Newrelic account is still active, you do not have to wait for it to expire. Your Site24x7 account is free during that period.
APM pricing $35/month for 2 applications. $149/month for 1 host.
This Comparison was made on 13th June, 2016. All trademarks and registered trademarks are the property of their respective owners.

This is what some of our customers have to say:

  • Site24x7 gives us visibility into end user UI experience from global locations which is critical for our business. The instant alerting capabilities keep us on top of issues and helps us minimize end user impact. Thanks for the great service.

    Sarah Kulp Director of software operations at Informz
  • Site24x7 is outstanding in the way it provides a swiss-army knife of various network monitoring tools at an affordable price.

    Sridhar Pandurangiah Director of Engineering, Sastra Technologies Pvt. Ltd.
  • Site24x7 is great! It's easy to use and I use it as a supplement to our existing monitoring systems which are often changing. The email alerts are really well done!

    Peter Bengtsson
  • I often know before my competitors do when their applications go offline. You can't beat information like this! Thank you for providing this valuable service.


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