Customer facing applications form the digital front door for modern banking, financial services, and insurance (BFSI) organizations. As these services expand across mobile apps, APIs, web portals, and hybrid cloud environments, ensuring performance, security, and compliance has become more challenging and more critical. BFSI teams must now balance user experience, regulatory demands, and cyber risk, all while maintaining continuous availability and operational resilience. This white paper breaks down a practical five step framework to help BFSI organizations strengthen observability, enhance security posture, and build a more reliable customer experience.
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