At the moment there is no option to change the alert from
Trouble to Down - in my case it is needed for some more
We would like to keep you informed that we have decided to take this
up as a feature request and have added it to our product roadmap.
Please follow this thread to be notified on the progress of this request.
Just FYI, I requested this 9 months ago: https://www.site24x7.com/community/resource-check-failures-should-be-configurable-either-trouble-or-down