Hi ... not sure if anyone can help but...
The majority of our monitors are UK based and as such most business hours are between 00:00 and 24:00 the same day.
However, we have one monitor that is EST so its -5 hours behind the UK. The business hours on that monitor are 07:00 > 23:00.
To transfer those hours into BST would mean 12:00 > 04:00 (with the 04:00 being the following day)
When setting up business hours (as we are BST) I cannot enter a time that has a gap in the middle of the day (essentially between 04:00 and 12:00)