Hi,
I am a SuperAdmin with MSP subscription.
I am trying to monitor every users connetions failure to their Office E3 accounts from the AzureAD and prevent against "Brute Forcing".
When I gave my agreement there:
I am redirected to this following error page with this URL:
www.site24x7.com/app/client#/admin/inventory/info?monitorparams=%7B%22error_code%22%3A5%2C%22error_msg%22%3A%22No%20Subscription%20Mapped%20to%20this%20account%22%7D
Could you please help me there.
Best Regards,
Ming.
Dear Ming,
Can you please contact us at support @ site24x7.com, we will look into the issue with details. We think that its an Office 365 specific issue.
Having said that, we support 2 ways for Azure to give delegated permission to Site24x7
1. We attempt to get the delegation through one click method (which I assume is what you tried)
2. Allow you to create a custom app for delegation
As an alternative you can try the 2nd method. The steps to try it are in this help documentation. Though this is a manual process it is one time process.
Looking forward to hearing from you.
-Jasper
Product Manager, Site24x7