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Manage Service Level Agreements

Features at a glance
  • Define rules for your service-level agreements and track their compliance.
  • Configure three different SLA reports (Availability, Response and Composite) as per your objective and requirement.
  • Get real uptime & response time stats to compare with the SLA.
  • Get to know the exact time frame when the SLA is not met and find out if service providers are meeting your overall expectations.
  
   
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SLA Management
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